Customer Service Manager - Kilmarnock
- Recruiter
- Net-worx (2001) Ltd
- Location
- Kilmarnock
- Salary
- 18000.00 GBP Annual + plus excellent benefits
- Posted
- 25 May 2017
- Closes
- 30 May 2017
- Sectors
- Customer Service & Call Centre
- Contract Type
- Permanent
- Hours
- Full Time
Customer Service Manager - the role:
Our Customer Service Managers are the face of our business. You and your team will put the customer at the heart of everything you do to ensure a world-class shopping experience every time. As a key member of the leadership team, you will also deputise for the Store Manager when needed.
You will be leading a team of up to 15 colleagues, in a store with a turnover of up to GBP4 million.
Customer Service Manager - the person:
Management experience within a fast-paced environment
Able to handle pressure and diffuse situations
Great communication skills across different levels
Passionate about fantastic customer experience
Able to develop your team to their full potential
Keen to develop and progress your career with Argos
Customer Service Manager - the benefits:
Our company benefits include an initial holiday allowance of 24 days per year (which increases with service), share save, discretionary annual bonus, staff discount in Argos/Habitat/Sainsbury's stores, and company pension scheme.
As a Customer Service Manager you will be working in an exciting environment with the potential to develop your skills in our Academy for a career that fits with your own aspirations.
Argos - the business:
Now that Argos is part of Sainsbury's, with standalone stores on retail parks and on the high street, and an increasing number of concession stores, there has never been a more exciting time to join our business.
Our innovative website, coupled with our award-winning Fast Track delivery service demonstrates that we are leading the way as a multi-channel digital retailer.
Our Customer Service Managers are the face of our business. You and your team will put the customer at the heart of everything you do to ensure a world-class shopping experience every time. As a key member of the leadership team, you will also deputise for the Store Manager when needed.
You will be leading a team of up to 15 colleagues, in a store with a turnover of up to GBP4 million.
Customer Service Manager - the person:
Management experience within a fast-paced environment
Able to handle pressure and diffuse situations
Great communication skills across different levels
Passionate about fantastic customer experience
Able to develop your team to their full potential
Keen to develop and progress your career with Argos
Customer Service Manager - the benefits:
Our company benefits include an initial holiday allowance of 24 days per year (which increases with service), share save, discretionary annual bonus, staff discount in Argos/Habitat/Sainsbury's stores, and company pension scheme.
As a Customer Service Manager you will be working in an exciting environment with the potential to develop your skills in our Academy for a career that fits with your own aspirations.
Argos - the business:
Now that Argos is part of Sainsbury's, with standalone stores on retail parks and on the high street, and an increasing number of concession stores, there has never been a more exciting time to join our business.
Our innovative website, coupled with our award-winning Fast Track delivery service demonstrates that we are leading the way as a multi-channel digital retailer.