Trading/Client Services - (Italian/Spanish Language)
- Recruiter
- CassonX
- Location
- London
- Salary
- Up to GBP34,000 - Experience Depending
- Posted
- 24 May 2017
- Closes
- 31 May 2017
- Sectors
- Multi lingual
- Contract Type
- Permanent
- Hours
- Full Time
CassonX are delighted to be recruiting for a client with a forty year history of being a market leader in theirfield. This companyhas great opportunities to learn and develop within and has been repeatedly certified as one of Britain's top employers.
The role will be to help deliver world-class and industry leading support to our global client base. Preference will be given to those from a financial service background but we're looking for people with a passion for providing excellent service and who have an interest in learning more about financial markets also. This role is ideal for people with strong interpersonal skills seeking work in a fast-paced, challenging and team-focused environment.
Key Requirements
- Fluency in English and Italianverbal and written is a must (Preference will be give to those who speak additionally speak Spanish fluently)
- A degree-level education (any subject)
- Excellent interpersonal and communication skills
- A logical and analytical approach to problem solving
- Confident to employ basic maths skills, particularly mental arithmetic.
- Strong organisational and time management skills
- Literacy in MS Office
Responsibilities include:
- Providing front line support to our clients across phone, email, web chat and social media
- Answering queries from our international client base on all of our products and platforms
- Providing an execution-only phone dealing service (following relevant training and support)
- Resolving trade disputes
- Providing clients with technical support with our front-end platforms and chart packages
- Proactively conversing with our clients about financial markets and our latest innovations
- Conducting audit checks and client administration tasks
More information available when we get your relevant CV.
The role will be to help deliver world-class and industry leading support to our global client base. Preference will be given to those from a financial service background but we're looking for people with a passion for providing excellent service and who have an interest in learning more about financial markets also. This role is ideal for people with strong interpersonal skills seeking work in a fast-paced, challenging and team-focused environment.
Key Requirements
- Fluency in English and Italianverbal and written is a must (Preference will be give to those who speak additionally speak Spanish fluently)
- A degree-level education (any subject)
- Excellent interpersonal and communication skills
- A logical and analytical approach to problem solving
- Confident to employ basic maths skills, particularly mental arithmetic.
- Strong organisational and time management skills
- Literacy in MS Office
Responsibilities include:
- Providing front line support to our clients across phone, email, web chat and social media
- Answering queries from our international client base on all of our products and platforms
- Providing an execution-only phone dealing service (following relevant training and support)
- Resolving trade disputes
- Providing clients with technical support with our front-end platforms and chart packages
- Proactively conversing with our clients about financial markets and our latest innovations
- Conducting audit checks and client administration tasks
More information available when we get your relevant CV.