Recoveries Administrator / Credit Control - Large Debt Recovery

Job Title: Recoveries Administrator

Location: Slough

Salary: £18,000 - £20,000

Role: Full time, Permanent

The company is the UK's leading independent invoice finance specialist and a trusted provider of funding solutions to over 7,000 businesses. As a privately-owned business, they understand the challenges and demands of running and growing a business.

Through their network of 19 local offices, they handle annual client turnover of £5 billion and advance in the region of £483m to small and medium sized businesses throughout the country.

The Role:

• To ensure the security and profitability of the company through efficient and effective credit control of the collect-out portfolio.
• To provide administrative support to the Recoveries Manager.
• To ensure the correct closure of accounts upon termination of the factoring facility through the reassignment procedure.

Key Responsibilities:

• Credit control and dispute resolution on debtors of collect-out clients.
• Instructing solicitors to send LBA's on both live and collect-out debtors.
• Ensuring the relevant documents are raised and filed upon client reassignment.
• General administrative duties including: raising formal demands to guarantors; land registry, Experian and companies house searches; liaising with insolvency practitioners and solicitors; sending and maintaining box-it records and documentation; preparation of paperwork for the removal of a charge with companies house.
• Deputising in the absence of the Recoveries Manager.
• Any other duties or projects commensurate with the level of responsibility of this role, for which the role holder has the necessary experience and/or training.

Key Skills:

• Excellent communication: Maintain high level professional conduct with internal and external customers via face to face, the phone, email and in written communication.
• Excellent customer service skills: Provides a high level of customer service and protects the company's security.
• Relationship building- establishes rapport: Establishes and maintains a professional + 'expert' relationship.
• Listen and interpret information: Good listening skills, understands how and when to action information, to the appropriate person.
• Takes initiative: Uses appropriate chasing techniques. Takes responsibility for actions, Manages time and prioritises work and plans ahead.
• Numeracy: Demonstrates an ability to work with numbers.
• Financial understanding: General understanding of financial management/ audited accounts, manages risk.
• IT skills: Intermediate PC knowledge. Good keyboard skills and competent user of Microsoft Office.

Requirements of the role:

• Experience- Proven experience of collections/recoveries and proven experience of managing a team.
• Skills- Tenacity, communication.
• Qualifications - n/a.

Desirable for the role:

• Experience - Proven experience of factoring.
• Skills - Numeracy.
• Qualifications - ABFA Foundation.

So…

Are you ready for your next ambitious challenge? If so, we look forward to hearing from you!

To apply for this role please click APPLY and CHECK YOUR EMAILS for the link to the company's application portal.

Candidates with experience of; Debt Recovery Coordinator, Payment Processing, Debt Recovery Manager, Accounts Receivable, Credit Control, Credit Controller, Finance Clerk, Debt Recovery Specialist, Finance Administrator, Finance Supervisor, Accounts Assistant, Accounts Officer, Finance Officer, Finance Controller, Financial Controller, Financial Supervisor, Accounts Supervisor may be considered for this role.