Woodworking tooling & spares sales support person for our trade counter
Woodworking tooling & spares sales support person for our trade counter
This is an interesting opportunity for someone to run/operate our trade sales counter replacing our existing employee who is shortly retiring. Although essentially a sales role there are no sales targets, the main emphasis of the role is dealing with customers face to face and over the telephone offering them advice and correctly identifying tooling and spares for their woodworking machines.
The person appointed will be joining a major supplier of new and used woodworking machines to the UK.
Description
Provide customers with a key point of contact for all woodworking machinery tooling, spares and consumables. Dealing with enquiries the person appointed will need to ensure the tooling department runs profitability whilst delivering a first class service to our customers.
The main responsibilities are:
- Running our tooling and consumables department
- Co-ordinate and liaise with our spares and tooling suppliers
- Actively deliver technical tooling support and advice to all customers
- Deal with administration in a timely, organised manner
- Work alongside the machinery sales staff, accounts office and woodworking engineers.
- Any other duties as reasonably requested by the organisation
The person appointed will:
- Demonstrate a good working knowledge of woodworking machinery having previously worked in the industry either as a machinist, repairing woodworking machines or working in an industry related sales role
- Good communication skills are needed as the role includes listening and negotiating in person, over the phone and by email
- Reasonable IT skills as enquiries also come via email & our tooling stock lists and suppliers programs are computer based.
- Self-motivated
Salary dependent on experience however the successful candidate will receive a competitive package with bonus.
If you do not hear back from us within 30 days please assume that you have been unsuccessful on this occasion.