Office Administrator/Receptionist
- Recruiter
- Nigel Frank International
- Location
- Newcastle Upon Tyne
- Salary
- Competitive
- Posted
- 20 May 2017
- Closes
- 31 May 2017
- Sectors
- Admin, Secretarial & PA
- Contract Type
- Permanent
- Hours
- Full Time
Job Description Job title: Office Administrator/ReceptionistWork hours: 8:30am - 5:30pm (flexibility required)Reporting to: Facilities Manager'You never get a second chance to make a first impression' this role is a critical to the business as it is a front of house position which projects the professional image of the FRG. This is the first touchpoint that our prospective consultants and suppliers have with the business. The role is multi-faceted and combines reception duties, administration and office management. The measure of success is running a smooth operation which enables the business to drive & succeed rather than hinder productivity. Skills requiredTo be energetic and confident with a passion for delivering excellent customer service. The ability to prioritise and manage varying workloads. Excellent communication skills are required with an efficient manner and positive attitude proactively managing multiple stakeholders. Duties include but are not inclusively Reception *Meet and greet visitors arriving on site for interview, escorting to the relevant meeting rooms, making refreshments.*Receiving deliveries, taking telephone messages and relaying information to the relevant person.*Managing the post and arranging collection and delivery of parcels.*Liaising with the on-site building management team reporting issues and faults in a timely manner.*Ensuring the front of house and reception area is kept clear and tidy to maintain the professional first impression.Meeting Rooms *Daily meeting room checks are required ensuring the IT and phones are operating correctly *Manage meeting room usage*Setting up Skype interviews*Arrange catering and refreshments for Executive meetingsFacilities*Daily walk through the office required picking up any lights out, cleaning issues or other facilities related issues*Reporting any IT faults in the meeting rooms to IT Helpdesk*Ensure that the pantry/kitchen has adequate supplies and is kept tidy and supplied with coffee*Ensure any accidents are logged and reported according to local procedure*Work with the business to maintain a clear office space and environment arranging tidy Fridays*Order and manage office supplies ensure it's within the agreed current framework and appropriate approvals are grantedEvents *Ordering catering stock for Friday drinks *Assisting in event organisation particularly first Thursday, Summer Conference & Christmas/Holiday party*Coordinate and participate in Sales Incentive events such as Sales DaysAdministration*Create the appropriate reports for the business e.g. lunch club eligibility, relevant phone stats*Monitoring the stationery stock, re-ordering items where necessary and distributing to the different floors to ensure that the stationary cupboards are always well-stocked*Booking travel and accommodation *Booking and arranging meeting rooms*Ensuring first aiders and fire wardens are up to date. Personal evacuation plans to be put in place if required. Plus any other ad hoc duties required.Send your CV and Cover Letter to to apply.Nigel Frank International is acting as an Employment Business in relation to this vacancy.