Customer Account Manager
- Recruiter
- TalentSpa
- Location
- Highbridge
- Salary
- 16000.00 - 20000.00 GBP Annual
- Posted
- 19 May 2017
- Closes
- 30 May 2017
- Sectors
- Customer Service & Call Centre
- Contract Type
- Permanent
- Hours
- Full Time
Customer Account Manager
Location: Highbridge, Somerset
Salary: GBP16,000 to GBP20,000 DoE
Job Type: Full Time, Permanent Position
Our client specialise in the design, manufacture and installation of high quality bespoke timber framed extensions in both engineered timber (soft & hardwood) as well as more traditional solid oak framed buildings.
They are seeking a customer focused, organised and detailed Customer Account Manager to join their Customer Service Team.
Their Customer Account Managers are responsible for their retail clients' contract from start to finish, which will involve building strong relationships. You will monitor each contract, ensuring that each stage is completed promptly and effectively whilst keeping the client updated. Once the contract is complete, you will also be responsible for after sales service.
As part of your role you will also have day to day dealings with their national Project Managers, Surveyors, and Planning Department as well as Procurement and their Sales Designers. Excellent communication and organisational skills are absolutely essential as well as the ability to build strong working relationships.
Essential Skills and Experience required for the Customer Account Manager:
- Proven customer service experience or account management experience;
- Able to demonstrate through actions, a high level of professionalism, integrity and commitment;
- Motivated self-starter who is proactive in their approach;
- Ability to maintain accurate records and file notes;
- Strong administration and organisational skills;
- Ability to manage conflicting priorities, calmly and pragmatically,
- Articulate, able to generate excellent working relationships across the Company at all levels and be an effective communicator;
- Excellent communication skills via email, telephone and face to face;
- Excellent ICT skills including Microsoft Office applications and bespoke software.
The above statements are intended to describe the general nature and level of work being performed by staff assigned to this job role. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required. All staff may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Benefits of becoming the Customer Account Manager include:
- 22 days holiday with 8 Bank Holidays, rising to 25 days.
- Training
- Pension Auto-enrolment
- CycleScheme
- Child Care Voucher Scheme
- Free parking
If you feel that you meet the above criteria for the Customer Account Manager role then please apply now!
NO AGENCIES PLEASE
Location: Highbridge, Somerset
Salary: GBP16,000 to GBP20,000 DoE
Job Type: Full Time, Permanent Position
Our client specialise in the design, manufacture and installation of high quality bespoke timber framed extensions in both engineered timber (soft & hardwood) as well as more traditional solid oak framed buildings.
They are seeking a customer focused, organised and detailed Customer Account Manager to join their Customer Service Team.
Their Customer Account Managers are responsible for their retail clients' contract from start to finish, which will involve building strong relationships. You will monitor each contract, ensuring that each stage is completed promptly and effectively whilst keeping the client updated. Once the contract is complete, you will also be responsible for after sales service.
As part of your role you will also have day to day dealings with their national Project Managers, Surveyors, and Planning Department as well as Procurement and their Sales Designers. Excellent communication and organisational skills are absolutely essential as well as the ability to build strong working relationships.
Essential Skills and Experience required for the Customer Account Manager:
- Proven customer service experience or account management experience;
- Able to demonstrate through actions, a high level of professionalism, integrity and commitment;
- Motivated self-starter who is proactive in their approach;
- Ability to maintain accurate records and file notes;
- Strong administration and organisational skills;
- Ability to manage conflicting priorities, calmly and pragmatically,
- Articulate, able to generate excellent working relationships across the Company at all levels and be an effective communicator;
- Excellent communication skills via email, telephone and face to face;
- Excellent ICT skills including Microsoft Office applications and bespoke software.
The above statements are intended to describe the general nature and level of work being performed by staff assigned to this job role. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required. All staff may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Benefits of becoming the Customer Account Manager include:
- 22 days holiday with 8 Bank Holidays, rising to 25 days.
- Training
- Pension Auto-enrolment
- CycleScheme
- Child Care Voucher Scheme
- Free parking
If you feel that you meet the above criteria for the Customer Account Manager role then please apply now!
NO AGENCIES PLEASE