Security Officer

An excellent opportunity has arisen for a Security Officer to join Kingdom Services Group Ltd in the Brighton area.

Your working hours will be:

 5 / DAYS / EVENINGS / NIGHTS VARIOUS INCLUDES WEEKENDS 0900-2100, 2100-0900, 2200-0900, 1700-2200.

In return we offer a company award scheme, optional work place pension, career progression and access to a substantial free online training academy for professional development.

Person specification:

• A valid SIA licence;
• A full five- year checkable employment history;
• Excellent customer service skills;
• Previous experience in a similar role is desirable.
• Excellent communication skills are required both written and verbal.
• Have a good level of judgement professionalism.
• IT skills
• Physically & medically fit
• Be of smart appearance
• Enthusiastic and willing to develop new skills
• 2 – 5 years’ experience would be advantageous
• Must have the ability to deal with the emergency services
• Must be willing to undertake an enhance CRB

The Role: Deliver a high-quality concierge and security service to our clients

Responsibilities:

• To communicate and engage effectively with clients and visitors.
• To act as first point of contact for clients and visitors.
• Collection/distribution of flat keys.
• Signing visitors in / out of building & ensuring visitors procedure followed.
• To complete void register.
• To participate in completing duty of care register and to respond to any concerns relating to this.
• To ensure that security of clients and the project is maintained by completing hourly patrols and recording appropriately, by monitoring CCTV and completing notes and clients and visitors’ movements. CCTV management / operation.
• With basic health and safety knowledge through training complete visual inspections of the property and make notes to ensure health and safety requirements and maintained including fire procedures.
• To report any out of hours emergency repairs
• To ensure office environment is maintained to health and safety standard
• Assist with access and monitoring of contractors
• To complete concierge check lists and feedback and record any relevant information in communication book and handover to day shift staff.
• Complete incident reports if required
• Report any significant client issues to on call staff / supervisor
• To undertake relevant training as required
• Observe boundaries & confidentiality polices

Knowledge and Experience

• An understanding of Health & Safety at work & the likely issues to occur in a residential building.
• A mature & non-judgmental attitude to working with a client group that may present challenging behaviour
• Effective Communication - Articulate, ability to communicate effectively with people from all backgrounds & seeks to understand & be understood. Writes clearly & concisely
• Teamwork - Considerate & supportive, flexible & responsible Essential
• Customer Focus - Builds effective and boundaried relationships, enabling and promoting positive relationships with people from differing backgrounds.
• Able to be flexible in approach to responsibilities and to working hours

For an opportunity to join this expanding company please submit your CV online.

recruitx ref:  961391160 / INDHP