Office Adminstrator

Citibase have an exciting opportunity for an Office Administrator to join their expanding team at their branch in Newcastle-Under-Lyme.

Job Title – Office Administrator        

Location – Newcastle-Under-Lyme (ST5 1EL)

Job Type – Part time - 30 Hours 

Salary - 15,600 - 17,600 per anum

Citibase offers fully serviced business centres for cost-conscious businesses in over 30 locations nationwide.

The Office Administrator is primarily based on the reception desk. Reception is the front line of our business and there is a great deal of contact with the customers. You never get a second chance to create a first impression. It is paramount that a professional image is portrayed to tenants, visitors and prospective tenants alike at all times.

As Office Administrator you will:

- Ensure consistently high standards of customer service, support and facilities management

- Meet and greet all guests, giving an outstanding first impression.

- Take all incoming calls and messages in an efficient, welcoming and professional manner.

- Be responsible for post, postal equipment and liaising with customers to arrange couriers.

- Be responsible for collating end of month reports and, in the absence of management, conduct basic tours with prospective clients.

- Ensure that the building and facilities are maintained effectively to enable centre staff, visitors and user to work safely.

Office Administrator- Skills & Experience required:

- Prior experience of working in a customer service role. Ideally within the serviced office industry.

- Must know how to handle client’s complaints and able to provide appropriate solutions

- Knowledge of basic IT packages including Office 365.

- Be effective in both verbal and written communications and have the ability to communicate confidently at all levels of authority within the organisation and with supporters

- Well-organised and efficient with excellent interpersonal skills

- A strong, professional team player able to work on their own initiative

- Have the ability to prioritise and adapt

To submit your CV for this exciting Office Administrator opportunity, please click ‘Apply’ now.

This role may be relevant if you have previously worked as a Personal Assistant, Secretary, Receptionist, Branch Manager, General Manager, Property Manager, Office Manager, Office Assistant, Branch Team Leader, Store Manager, Store Assistant or Centre Manager, Hospitality, Catering, Sales.