Data Management Senior Analyst

Data Management Senior Analyst

Luton, Bedfordshire

Vauxhall is the only car manufacturer to have consistently produced cars in the UK for over one hundred years. Whilst our roots in the early days of automotive development give us plenty to celebrate, our success has always been founded on our forward thinking philosophy and drive for excellence. A job with us could not only provide a sustainable career, but an opportunity for you to develop your skills amongst forward-thinking technology and people.

Vauxhall is not only a leading brand in the automotive industry but is also known and awarded as one of Britain’s top employers.

What you can expect

This Data Management Senior Analyst role will be responsible for deploying and managing the European level Customer Data Strategy from implementing a governance process to providing input/aligning with the Global governance process. Role will also serve as the business owner of the European Customer Hub and will develop, manage the European level Data Privacy and a customer focused data privacy strategy.

Other responsibilities will include:

• Develop the European level customer data strategy documents, which will be used to demonstrate the business data requirements for any Customer Data related processes & tools
• Implement customer data governance process ensuring that requests and changes are controlled and documented correctly
• Define, establish and maintain a proper data consolidation process that ensures all Customer Data sources are identified, collected, harmonized and consolidated into the relevant customer data tools properly
• Identify and evaluate all Data sources providing customer data to GM business units operating in Europe, and markets Opel/Vauxhall are operating in.
• Develop, establish and maintain a comprehensive Customer Data
• Consolidation standard according to the requirements of the scoped markets/brands
• Identify and evaluate existing standards
• Identify additional common/special requirements
• Develop, agree on, and establish standard approach
• Provide consolidation results to Customer Data Governance Board
• Develop and drive business case to approval
• Manage projects end to end
• Execute product rollout plans in time, budget and quality
• Ensure risks and issues are properly identified and mitigated
• Ensure high level of project quality
• Manage GMIT and related vendors
• Drive improvements in customers Marketing Opt In coverage, set annual targets and develop action plans with markets
• Develop, agree on, establish and maintain key metrics and reports (e.g.
• Data Consolidation Level, Data Quality Issues and Resolution)
• Provide metrics data and reports to Customer Data Governance Dashboard
• Run the Customer Data Governance Dashboard
• Manage the Market rollout of the new Data Stewardship service including transition from existing services and training
• Manage Governance of the Data Stewardship service including driving improvements and getting best value for the service provided
• Define, establish and maintain a proper Customer Data validation process to improve data quality and accuracy to a highest possible level
• Investigate and provide details to define a Data Quality Rules Framework
• Develop, establish and maintain a best practice guide for creating high quality Customer Data
• Improve customer data quality
• Identify, verify and eliminate orphaned records
• Identify, verify and eliminate fake entries
• Identify, verify and eliminate data duplication
• Increase customer data standardization and normalization
• Work with GMIT to leverage sophisticated data cleansing tools across scoped market/brands
• Provide regular Customer Data Quality reportings to Customer Data Governance Board

What we expect

A successful candidate for the Data Management Senior Analyst role should have the following:

• Bachelor/Master degree in Mathematics and/or IT
• Excellent and key expert knowledge in data analytics definition and development, data management, data consolidation, and data quality improvement
• Well familiar with the GM Information Technology organisation

What we offer

• Competitive Salary
• Company pension scheme
• Inclusion on the company car scheme
• Company life Assurance scheme
• ...and a lot more!

We are looking forward to receiving your application as well as relevant supporting documents (cover letter, CV and certificates), including your salary requirement and period of notice.

Please note that we only accept applications via our online platform.

Vauxhall is an equal opportunity employer.