IT Support Field Engineer - Bridgwater - GBP28k
- Recruiter
- Applause IT Limited
- Location
- Bridgwater
- Salary
- 20000.00 - 28000.00 GBP Annual + + overtime, mileage, training.
- Posted
- 16 May 2017
- Closes
- 30 May 2017
- Sectors
- IT, IT Support
- Contract Type
- Permanent
- Hours
- Full Time
IT Support Field Engineer - Bridgwater - GBP28k
Location: Bridgwater
Job Title: IT Support, Technical Support, Field Support
Salary: GBP22k - GBP28k + benefits
My IT Solutions Provider who have a large product portfolio are looking for a IT Support Engineer to help with all IT Support activities and assist and support a range of their customers with their software needs.
This opportunity will suit someone who is happy to deal with customers with queries about the clients' software, all the way through from technical to implementations and changes. This will suit someone who is happy to deal face to face with external customers, and has experience of IT Support and Customer service experience.
You can expect to be on client sites 20% of the time, with expenses and nights away all paid for and overtime pay on offer.
The Role:
- Support all of the platforms and systems.
- Make sure all upgrades and patches are carried out for the platform and in line with all related software and hardware.
- Liaise with the Sales and Technical teams to ensure customer issues are looked after
- Document all IT Issues and problems
- Work in line with company SLAs
- Research new products that existing customers may find beneficial
- Carry out all checks around monitoring and maintenance of the platform's security.
Skills Required:
- Microsoft MCP or GCSES in Maths and English
- Experience of IT and LAN/WAN Networking Support
- Ability to support Azure and Office 365 (nice to have)
- Extensive experience in a Service Desk, IT Support or IT Project delivery environment
- Interest in Cloud Technologies
What is in it for your career:
- Training and personal development opportunities
- Career Development
My client is in a scenic area of Bridgwater and have a great culture to their organisation.
Technical Support / IT Support / Windows/ Client Site Support
If you are interested in joining one of the best known companies in Bridgwater who have global presence, send your CV to Dan Rodrigues now, or call me on ************* for further information.
Location: Bridgwater
Job Title: IT Support, Technical Support, Field Support
Salary: GBP22k - GBP28k + benefits
My IT Solutions Provider who have a large product portfolio are looking for a IT Support Engineer to help with all IT Support activities and assist and support a range of their customers with their software needs.
This opportunity will suit someone who is happy to deal with customers with queries about the clients' software, all the way through from technical to implementations and changes. This will suit someone who is happy to deal face to face with external customers, and has experience of IT Support and Customer service experience.
You can expect to be on client sites 20% of the time, with expenses and nights away all paid for and overtime pay on offer.
The Role:
- Support all of the platforms and systems.
- Make sure all upgrades and patches are carried out for the platform and in line with all related software and hardware.
- Liaise with the Sales and Technical teams to ensure customer issues are looked after
- Document all IT Issues and problems
- Work in line with company SLAs
- Research new products that existing customers may find beneficial
- Carry out all checks around monitoring and maintenance of the platform's security.
Skills Required:
- Microsoft MCP or GCSES in Maths and English
- Experience of IT and LAN/WAN Networking Support
- Ability to support Azure and Office 365 (nice to have)
- Extensive experience in a Service Desk, IT Support or IT Project delivery environment
- Interest in Cloud Technologies
What is in it for your career:
- Training and personal development opportunities
- Career Development
My client is in a scenic area of Bridgwater and have a great culture to their organisation.
Technical Support / IT Support / Windows/ Client Site Support
If you are interested in joining one of the best known companies in Bridgwater who have global presence, send your CV to Dan Rodrigues now, or call me on ************* for further information.