Reporting & Insights Executive/Reporting Analyst/QA Coordinator

Job Title: Reporting & Insights Executive

Location: Shrewsbury

Salary: Competitive

Job Type: Full-time - 37.5 hour (Standard hours are from 9.00am to 5.30pm, there's flexibility if agreed in advance with your line managers (it may also be necessary on occasions to work outside of these hours).

Our Client sets the benchmark in the digital marketing industry with offices in London, New York, Sydney and Shrewsbury.

The Role:

Our Client is looking for an intelligent and resourceful individual with a passion for digital marketing to join our growing team of analysts. The successful candidate will be keen to learn, with a desire to question everything. An analytical mind-set coupled with the ability to think laterally is a must for this role. The overall purpose of the role is to support the operational teams in implementing and maintaining reporting and data analysis methods across the client portfolio. You will be responsible for the effective implementation and maintenance of on-going processes in order to support the team in achieving clients' annual business objectives and targets.

Main Activities and Tasks:

• Working with the internal teams to understand existing reporting processes and identify where improvements could be made.
• Building reporting solutions in both Excel and third party data management/reporting platforms such as Datorama.
• Build strong working relationships with internal and external stakeholders to manage their expectations and provide transparency to the reporting process.
• Research new potential tools and technologies to enhance the core business and aid productivity.
• Assist in the documentation and streamlining of team processes.
• Identifying and responding to reporting issues as they arise.
• Supporting in the delivery of training both within the team and the wider office.

Accountabilities / Responsibilities:

• Responsible for thorough QA of new and existing reporting solutions.
• Accountable for documenting QA procedures and outcomes.
• Accountable for formulating and communicating required amendments based on the QA process.
• Accountable for managing the inflow of support requests.
• Accountable for timely and professional response to incoming requests

Required Knowledge/Skills/Experience:

• Excellent analytical and problem solving skills.
• Excellent verbal and written communication skills.
• Familiarity with Python, HTML and CSS coding languages an advantage.
• An interest in digital marketing and business technology.
• Strong empathy for customers and motivated to add value to the end user.
• Proactive and fast learner who is interested in understanding the stories behind the data.
• Highly organized and motivated to deliver results for stakeholders.
• Ability to learn and maintain multiple software tools and reporting platforms.
• Work well with multiple teams and collaborate across departments to resolve issues.
• Ability to express technical issues to non-technical business stakeholders.
• Personable, enthusiastic, and articulate.
• Entrepreneurial outlook and spirit.
• Enjoys effective collaboration with people at all levels.
• Proactive approach to work with a high level of enthusiasm for support and QA.

Company Benefits:

On completion of the three month probation period every employee is eligible for the following benefits:

• 25 days holiday a year
• Annual performance bonus
• Sale commission
• Recruitment referrals bonus
• Gym membership contributions
• Ride to Work scheme
• Free fruit, breakfast cereals and tea & coffee
• Childcare Voucher Scheme
• Share options following six months of employment.

Please click the APPLY button to send your CV and Cover Letter for this role.

Candidates with experience or relevant job titles of; Reporting Analyst, Report Analyst, SQL Analyst, Business Systems Support Analyst, SSRS, R, Business Intelligence Analyst, Big Data Analyst, Data Analyst, Commercial Analyst, Analyst, Information Analyst, Report Writer, Client Data Analyst, Experienced Data Analyst, BI Report Designer, Senior Data Analyst, Sales Analyst, SQL Analyst, Technical Executive, SQL Developer, Technical Analyst, Information Systems Analyst, MySQL, JIRA, Service Desk Analyst, Agile may also be considered for this role, Candidates with experience or relevant job titles of; Quality Manager, Quality Assurance Manager, Quality Assurance, Manufacturing Quality Manager, Operational Improvement Manager, Quality Improvement Manager, Quality Improvement, Quality Assurance Lead, Quality Auditor, Continuous Improvement Manager may also be considered for this role.