Customer Consultant

Customer Consultant (Technology)
Milton Keynes
£7.22 Per Hr

30 Hours a week.

Our client is currently looking to recruit a Customer Consultant to join their team in the newly refurbed Milton Keynes store. They are great, global brand and are looking to strengthen their exciting team with people who are passionate for customer service and technology.

You will be required to be the first port of call for all customers and provide outstanding service by ensuring they have a memorable experience while in store.

The Role

The Customer Consultant duties and key responsibilities:

• Through great interactions with customers and colleagues, demonstrate the vision, mission and values of the company.
• Make sure you are always delivering the best customer experience possible.
• Through a genuine curiosity and interest in people, discover the needs and desires of every customer.
• Work as part of the team to produce the best interactions possible for customers. Be willing to help, support and try different roles within your store.
• Continually seek to maximise your productivity through following prescribed ways of working, while challenging these if needed.
• Be responsive to change and quick to react to the organisational needs and goals.
• Be a brand ambassador to customers to lead them through the new connected world.
• Hitting store KPI’s
• Maintaining store Standards
• Be responsible for own development through internal training programs

Our ideal Customer Consultant will have the below skills and experience:

• Exceptional customer service skills and experience gained in a customer centric retail environment.
• Communication and influencing skills that generate commitment and loyalty from customers.
• The ability to prioritise customers and task to deliver a great customer journey.
• A commercially minded approach to retail service.
• An ability to adapt quickly to changing circumstances and to promote the benefits of change to those around you.
• Previous retail experience is ideal but not essential.

What’s in it for you:

• Great basic salary of £7.22 per hour
• Bonus’s based on customer service
• Fantastic on going training and development
• Chance to progress your career
• Unique and exciting culture 

If you feel you have the skills for their Customer Consultant role, please apply now!