Administrator

Job Title: Administrator

Location: Bathgate

Salary: Competitive

The company was formed in February 2011 by a management team with over 20 years' experience in the energy services sector.

Job Overview:

The main purpose of this role is to ensure all documents submitted are accurate and invoicing is submitted in a timely manner.

Main Duties and Responsibilities:

• Gathering documents and files together in preparation for invoicing.
• Methodically check each section of the document to ensure all details are accurate. This will vary depending on the job but as an example - customer/clients details are correct, measures selected are correct and installed, tenure matches tenure document, pictures are included if requested by the client, serial numbers are correct, proof of earnings/ID has been provided. (A full breakdown of all steps required for each job can be provided to the successful applicant).
• Update spreadsheets to track invoices/claims.
• Input into Company database.
• Audit spreadsheet/database and documents to ensure accuracy.
• Liaise with various Departments internally to ensure accuracy of documents submitted/resolve queries.
• Deal with incoming calls and answer queries from customers, channelling calls to the appropriate person as required.
• Ensure the delivery of the Service Level Agreements/client specifications to ensure business is credited for works completed.
• Assisting with any other ad-hoc tasks as required.

Qualifications/Experienced Required:

• Minimum 2 years administrative experience

Skills Required:

• Experience of working in a customer interfacing role (including ability to deal with difficult clients or customers)
• Previous experience within an invoicing/billing environment
• Previous experience of inputting/updating database.
• Ability to work as part of a team as well as autonomously
• Excellent attention to detail.
• High numerical efficiency.
• Excellent communication and interpersonal skills
• Ability to meet and exceed customer expectations
• Experience of Microsoft packages (Excel, Word, Outlook)
• Flexibility outlook to aid business when required.

Additional Requirements:

• Disclosure Check (This will be completed during the on boarding process)

What We Offer:

• Competitive Salary
• Personal pension plan
• Access to Flexible Benefits Scheme (including buy/sell holidays, childcare vouchers, discount to retailers, bike to work scheme and many more).
• Work for PLC Company with option to join share save scheme.

Our client are an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy and maternity.

Please click the APPLY button to send your CV and Cover Letter for this role.

Candidates with the experience or relevant job titles of; Finance Administrator, Finance Support, Claims Administrator, Administrator, Office Support, Customer Services Administrator, Customer Services support, Office Administrator, Office Admin, Office Assistant, Office Associate, Office Support, General Admin, Team Administrator, Team Admin will also be considered for this role.