ERP Support Administrator / ERP Support Assistant
- Recruiter
- Manucomm Recruitment Ltd
- Location
- Bridgwater
- Salary
- 24000.00 - 28000.00 GBP Annual + + .
- Posted
- 05 May 2017
- Closes
- 27 May 2017
- Sectors
- Admin, Secretarial & PA
- Contract Type
- Permanent
- Hours
- Full Time
Manufacturing IT / ERP Support Assistant - Bridgwater - GBP24-28K DOE
My client, a large manufacturing company in Bridgwater is looking to recruit an ERP Support Assistant to join a new role in their IT team. The successful ERP Assistant will report into the Group IT Manager and will be responsible for managing the day to day ERP issues and other basic PC issues. Your main role will be to provide 1st line support to ERP users, giving training and writing and delivering user guides and training manuals.. Your role will also involve maintaining the IT asset tracking and licencing systems.
The successful candidate will have previously worked in a similar ERP position within a manufacturing company and have excellent communication skills.
Keys tasks will include:
Assisting with MAX (ERP System) data capture & training
Give Max training and solving order \ despatch \ invoicing User problems
Creating & maintaining a group IT Asset & Software database
Creating and updating IT procedures into a central location
Creating and maintaining IT Software user guides
Train on new group telephone system and then maintain, setup new users etc.
The raising of Purchase Orders and the booking in of stock.
Manage group maintenance \ software contracts
Server and user software licences - compliance
The raising of authorised Credit Notes and maintenance of spreadsheet.
Assist with project implementations
Assist with morning server checks as per procedures
Assist with the setting up of new engineers PDA
Operate and adhere to the Company's policies and procedures.
Work with all staff to ensure that Company and associated group companies meets its aims and objectives, quality standards and performance targets.
Perform such other duties as are seen to be appropriate to the efficient delivery of tasks as identified by the IT Manager or Senior Management Team.
Key skills required:
-Must have ERP experience
-Previous experience in a similar environment, IT helpdesk / working with remote teams
- Knowledge of Windows 7 & 10
-Good working knowledge of MS Office 2010
-Excellent communication and customer service skills
-Ability to travel and stay away at other sites in the UK
-
This role may suit someone who has previously worked as an ERP consultant / ERP support assistant / ERP trainer / ERP analyst / ERP assistant / ERP systems administrator
My client, a large manufacturing company in Bridgwater is looking to recruit an ERP Support Assistant to join a new role in their IT team. The successful ERP Assistant will report into the Group IT Manager and will be responsible for managing the day to day ERP issues and other basic PC issues. Your main role will be to provide 1st line support to ERP users, giving training and writing and delivering user guides and training manuals.. Your role will also involve maintaining the IT asset tracking and licencing systems.
The successful candidate will have previously worked in a similar ERP position within a manufacturing company and have excellent communication skills.
Keys tasks will include:
Assisting with MAX (ERP System) data capture & training
Give Max training and solving order \ despatch \ invoicing User problems
Creating & maintaining a group IT Asset & Software database
Creating and updating IT procedures into a central location
Creating and maintaining IT Software user guides
Train on new group telephone system and then maintain, setup new users etc.
The raising of Purchase Orders and the booking in of stock.
Manage group maintenance \ software contracts
Server and user software licences - compliance
The raising of authorised Credit Notes and maintenance of spreadsheet.
Assist with project implementations
Assist with morning server checks as per procedures
Assist with the setting up of new engineers PDA
Operate and adhere to the Company's policies and procedures.
Work with all staff to ensure that Company and associated group companies meets its aims and objectives, quality standards and performance targets.
Perform such other duties as are seen to be appropriate to the efficient delivery of tasks as identified by the IT Manager or Senior Management Team.
Key skills required:
-Must have ERP experience
-Previous experience in a similar environment, IT helpdesk / working with remote teams
- Knowledge of Windows 7 & 10
-Good working knowledge of MS Office 2010
-Excellent communication and customer service skills
-Ability to travel and stay away at other sites in the UK
-
This role may suit someone who has previously worked as an ERP consultant / ERP support assistant / ERP trainer / ERP analyst / ERP assistant / ERP systems administrator