Contents Officer

Want a chance to join policing at national level?

We have a vacancy for an experienced Contents Officer to be involved in supporting 122,000 officers in one of the most challenging times of the PFEW

The Police Federation of England and Wales is one of the UK's leading staff associations, representing 122,000 police officers across 43 police forces. The Police Federation has a statutory duty to represent officers in terms of pay and conditions of service and influences and contributes to policing policy, acting as the voice of the police service. Its core purpose is to be open, transparent, to promote integrity and professionalism and to act in the interests of police officers and the public, to build confidence in the service

POLICE FEDERATION OF ENGLAND AND WALES

JOB TITLE: Content officer

PAY GRADE: 7

REPORTS TO: Senior Communications Officer - Internal & Membership Engagement within the Communications Department

RESPONSIBLE FOR: N/A

1. PRIMARY FUNCTION:

To identify, generate and develop news stories and content, including audio visual materials, for use across a wide range of internal and external channels, working with the wider communications team to ensure consistency and corporacy.

2. RESPONSIBILITIES AND DUTIES:

2.1 To research and write relevant news stories / content for a range of internal, external and stakeholder audiences to be published via a range of channels eg e-bulletins, , POLICE magazine, social media channels, website, intranet
2.2 To layout and distribute regular internal bulletins using MailChimp or equivalent suitable software and manage the distribution lists
2.3 To collaborate with other communications staff and relevant personnel to identify any relevant news and communications materials to be published in a timely, relevant and appropriate way
2.4 To support the Senior Internal and Membership Engagement Officer in producing content for targeted internal communications channels - eg national member bulletin, staff newsletter, intranet
2.5 Build relationships with the different local Federations and help support them in the production of content across their own internal channels in line with wider corporate Federation messaging - eg localising campaign materials
2.6 Under direction of the Senior Internal and Membership Engagement Officer identify new ways of communicating with members to ensure they are engaged and informed about the work of the Federation, making recommendations about new opportunities to do so
2.7 To use analytics from distribution platforms to help identify and plan future communications opportunities, eg performance reports
2.8 To design and create campaign materials
2.9 To monitor feedback channels in order to identify issues which are of concern / interest to the membership and raise issues with relevant personnel in order to provide answers/information
2.10 To take photographs of events and activities for use in wider communications materials
2.11 To work with relevant personnel in research in order to promote surveys to the wider membership
2.12 Under direction, work with other departments to develop new ways of engagement - eg with IT to undertake live streaming, online QandAs, webinars
2.13 Under direction, develop audio and visual content such as infographics, videos to support wider communications work. To proactively identify and correct/update outdated content on all e-platforms, eg intranet, extranet, website
2.14 To plan online opinion polls to support the wider work of the communications team
2.15 To attend events, such as meetings, seminars and events as required in order to source material for use across internal channels targeted at members

Additional Job Requirements:
The post-holder is expected and required to participate in the out-of-hours on call rota, within the parameters defined.

Regular travel between London and Leatherhead is required, with some additional travel around England and Wales. This will involve mobility to travel either by own car or public transport, and overnight accommodation if more than one days attendance is necessary.

Please note that these duties and responsibilities are not exhaustive and may be changed from time to time in line with the reasonable requirements of the Police Federation and as directed by the line manager, on behalf of the General Secretary.

3. PERSON SPECIFICATION - knowledge, skills and experience:

Essential
3.1 Proven written skills, working as a journalist in a busy news rooms for a minimum of two years. An equivalent period within a communications team in a press / PR role may also be considered.
3.2 Relevant qualification such as National Council for Training of Journalist or equivalent, or internal communications qualification
3.3 Use of multi-channels to ensure messaging reaches target audiences
3.4 High degree of interpersonal and communication skills, both written and verbal, with the ability to convey messages to different groups of people by adopting a range of styles, tools and techniques appropriate to the audience and nature of the information involved
3.5 Understands and has a proven ability of working collaboratively with key stakeholders, relevant external bodies and can develop and maintain effective working relationships with a range of people
3.6 Experience of successfully working well under pressure and to tight deadlines with tact and diplomacy.
3.7 An eye for detail and accuracy.
3.8 Ability to produce audio and visual content, eg photographs, video clips, infographics.

Desirable
3.9 Working within the public sector, or within a political or membership environment.
3.10 Experience of working within a corporate communications function.