Relationship Manager

Relationship Manager

As a Barclays Relationship Manager (RM), you will be responsible in managing and growing a portfolio of clients. The RM will be expected to deliver exceptional sales and business performance whilst maintaining sound risk management and building and maintaining highly proactive, long-term, internal and external business relationships. Through pro-active business development the RM will grow and develop a relationship with clients and key stakeholders generating sustained revenue by becoming a "trusted advisor".

About us:
Overseas Services has a range of banking and investment management solutions based in four of the world's leading financial centres. The business supports 61,000 clients in the UK, Jersey, Guernsey, Isle of Man and around the world from local business and retail clients to trust companies and fiduciaries by providing banking, credit, treasury and investment solutions to overseas customer segments through a relationship-led service, online channels and product specialists. Our ambition is to deliver overseas expertise and specialism for our clients and act as gateway to the wider Barclays Group.

As a Relationship Manager, your main responsibilities will involve:
• Identifying and providing solutions to a wide range of client plans and react to and develop new opportunities from client contacts
• Ensuring appropriate provision of products and services both directly and via product specialists
• Maintaining regular, proactive contact and rapid reaction to client approaches, retaining existing revenue streams, and generating new opportunities ensuring delivery against agreed business plans
• Entering accurate and relevant client data into the appropriate systems and using effective questioning and listening techniques to confidentially identify and offer solutions to meet customer needs
• Constructing credit proposals including risk analysis and mitigation for sanction by specialist team and ensuring conformity with global and market standards
• Maintaining knowledge of all legal and regulatory requirements and compliance policies, ensuring adherence to all such standards, to avoid exposing the business to undue risk

As a Relationship Manager, your skills and qualifications will include:
• Previous experience in delivering high quality client portfolio management, with the ability to identity and manage a range of client solutions
• Proficient in technical competencies such as profit orientation and business awareness with a client focus
• Being relationship-orientated, with the ability to exert commercial negotiation and influencing skills. An understanding of the importance of exceptional client relationships and communication is required
• Previous financial services experience, with an understanding of the need to operate within high risk and regulatory standards
• A strong knowledge of global and local economic and political conditions, current affairs and competitor activity and the implication of these on our clients
• Financial qualifications preferred, with experience in and an understanding of operating to the highest standards expected by the UK financial conduct authority

The Benefits:
Our customers deserve the best. The same goes for our people. That's why at Barclays you'll receive a range of benefits including a competitive salary, flexible hours and all the tools, technology and support to help you become the very best you can be.

Our Culture:
Everything we do is shaped by the five values of Respect, Integrity, Service, Excellence and Stewardship. The values inform the foundations of our relationships with customers and clients, but they also shape how we measure and reward the performance of our employees. Simply put, success is not just about what you achieve, but about how you achieve it.

Dynamic working gives everyone at Barclays the opportunity to integrate professional and personal lives, if you have a need for flexibility then please discuss this with the hiring manager.

Diversity:
At Barclays, we recruit based on merit and are committed to promoting diversity throughout our organisation.

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Ready to apply?

There are three stages to our application process:
1. Application: On your application we'll ask for information like your contact details, education and work experience. You'll also be required to upload a CV, so it's a good idea to have it ready.
2. CV Review: If you meet the criteria for the role you've applied for, a member of our team will be in touch to conduct a short telephone interview to explore your application in greater detail.
3. Assessment: If your application is successful at this stage, we'll ask you to complete an online Situational Judgment Test to explore your alignment to the Barclays Values and Competencies. Your recruiter will be able to provide further information about the test.

Visit our website for tips and advice on each stage or click below to apply now.

We encourage applicants to apply as early as possible in the recruitment period. Barclays recruitment periods can and may vary. We reserve the right to remove this advert during the recruitment process.

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Salary: . Date posted: 22/04/2017