Area Manager- Retail Cleaning

Area Cleaning Manager- Retail Cleaning- Northampton Area (Covering Peterborough, Lincolnshire and Northamptonshire)

OVERVIEW

Servest are recruiting for an experienced Area Service Manager, (Cleaning – Retail and Leisure) you will report into the Regional Operations Manager and manage a portfolio of approximately 30 multi contracted stores based in the Northampton Area. We are looking for an experienced Area Manager with a background in retail cleaning, who is used to managing a portfolio of at least 30 sites with up to 100 cleaning operatives. Your hours of work will be mainly Monday – Friday between the hours of around 06:00 – 17:30 - you will also be required to be on call at the weekend- flexibility is needed to fit in with the needs of the business.

DUTIES WILL INCLUDE

As an Area Manager day to day you will be assisting to staff the units, oversee budgets, meet with the onsite clients and make sure the operation runs smoothly- including rotas, staffing levels, recruitment and HR issues, conducting audits and ordering equipment and supplies. You will also be responsible for the input of wages weekly. On the sites you will manage the general cleaning, this is a hands on role so part of your day may need to be spent cleaning/ training staff. You will be travelling around the sites and be accountable for your portfolio. Due to the volume of sites and direct reports you will need to have excellent time management skills coupled with the ability to converse at all levels.

THE SUCCESSFUL CANDIDATE

We are looking for managers with previous experience in area cleaning management ideally retail

You will be used to managing a large portfolio ideally 30+ sites with 100+ operatives

You will have strong financial acumen and a commercial outlook, be used to providing exceptional service and be ready to adapt to customer`s changing requirements

You will be used to meeting and ideally exceeding set SLA's and used to managing strict KPI's and audits

As a manager you will need exceptional people management skills to be able to lead, motivate and develop your teams- ideally you will be used to managing a team of 60+ operatives

The role is based on the road around sites, with this in mind you will need to be organised with excellent time management and the ability to prioritise.

Ideally you will have a basic knowledge of employment law with some background in Employee Relations casework.

You will be used to carrying out performance and quality audits, producing regular reports and be up to date with current H & S legislation and completing payroll.

We are looking for a good working knowledge of MS office as this will be used daily as well as experience in documenting audit details directly online.

BICS and IOSHH or the equivalent qualifications are favourable.

You will need to have a full UK driving licence- company vehicle and fuel card are provided as part of the package.

OTHER REQUIREMENTS

This position offers a competitive salary plus a company vehicle, fuel card, phone and laptop plus with 20 days holiday plus bank holidays and an auto enrolled pension scheme.

Servest Group Ltd is a leading UK facilities management provider. We specialise in Cleaning, Catering, Security, Building Service, Pest Control, and Energy. With our focus on quality service delivery and the emphasis on investing heavily in our internal talent together with our growth strategy means now is an exciting time to join Servest.
We offer excellent career and development opportunities, as an organisation that's proud of its great people, we believe in the opportunity to recognise and share success, that`s why we offer a competitive salary, study support and additional benefits.

Servest Group is an expert in facilities management, creating environments which enable people to deliver exceptional experiences to help organisations to be more efficient, effective and sustainable.

**NO AGENCIES PLEASE**