Monitoring Operator Specialist - CA / WVA / Cloud

Recruiter
Outsource UK Limited
Location
Milton Keynes
Salary
250.00 - 270.00 GBP Daily
Posted
21 Apr 2017
Closes
29 Apr 2017
Contract Type
Contract
Hours
Full Time
Monitoring Operator Specialist - CA, WVA, Cloud / 12 Hour Late Shifts

A Monitoring Operator working within a shift based 24 x 7 x 365 environment (2 days & 2 nights). The role will support and monitor the systems and performance associated with the clients mainframe and open systems computer platforms (in Retail, Corporate, Cahoot and Cards) environments to ensure SLA's are met and critical events are managed appropriately and efficiently in line with the Service framework.

Key skills required for the Monitoring Operator Specialist - CA, WVA, Cloud / 12 Hour Late Shifts

- Assist the team and Shift Leaders in the monitoring of the clients systems for all UK instances.
- Take a proactive role in identifying and driving improvements to ensure operational efficiency.
- Take ownership of events and delays ensuring timely escalation to management.
- Provide input to Shift Management in relation to resolution of major incidents and problems.
- Provide support for Incidents and Changes on platforms when required.
- An understanding of Monitoring technology and Platforms - WVA/TIVOLI/METMON/UKMON/WILY
- Mainframe (MVS) and/or Unix and Windows (NT) 1st line experience
- Good verbal and written communication skills
- Ability to communicate clearly and concisely especially when under pressure
- Able to work under pressure and meet deadlines
- ITIL awareness
- Knowledge of service and change processes.

The successful candidate must either hold current DS (Disclosure Scotland) Clearance or be willing to undergo security vetting in order to obtain the level required.

The role is based in Milton Keynes

If you are an Monitoring Operator looking for a new contract either apply online or if would like to find out about other IT/Financial Services opportunities please contact Denny Jenkins *************************** or ************

The business focuses on building long lasting relationships based on reliability and trust. We do this by hiring and retaining a great team of recruitment consultants who listen and understand our client's and candidate's needs.Do you know anyone who might be looking for a new role? You could benefit from our candidate referral scheme. Contact me on the above contact details for more information.

Outsource UK is one of the country's largest and most successful independent recruitment consultancies, specialising in the IT, Digital, Financial Services and Engineering sectors.

Outsource. Our People. Your Success. We recruit talented people for contract and permanent opportunities, offer a consultative approach and have a reputation for providing a superior service to both clients and candidates.

The role is based in Milton Keynes

Please visit our website **********************