Operations Administrator - FTC

A large professional services firm are seeking a PQA Operations Administrator to join their team in Watford on a FTC until the end of the year.

The PQA team support graduates, school leaver and apprentices studying for a number of professional qualifications across UK and the PQA operations team are to provide support to the wider team as well as the business. You will assist with the admin process around qualifications and ensure trainees are supported from joining the firm through to qualification. You will be expected to also support the wider PQA team with administration support on a daily basis.

The ideal candidate will have excellent administration skills and be able to manage conflicting work priorities. You will have a professional attitude and be able to build effective relationships.

Responsibilities

* Support the Manager and Advisors within the PQA team to deliver a high level of client service;
* Assist with the administrative elements of the School Leaver and Graduate Induction;
* Assist the Operations Manager and wider PQA team on ad hoc project work where appropriate;
* Invoice processing;
* Exam entry bulk bookings and monitoring;
* Accommodation bookings for all qualifications;
* To keep all PQA records updated and accurate;
* Report all absentees for all qualifications to PQA Operations advisors
* To assist on exemptions, training records, annual fees and Institute membership administrative processes;
* To deal with all training contract amendments
* PQA website maintenance as and when required;
* Answering trainee and business operational queries;
* Creation and maintenance of necessary distribution lists of heads of department, training contacts, performance managers, department contacts and trainees etc.
* Back up of our internal website on a monthly basis.
* Booking of travel and accommodation for the wider PQA team.
* Organisation of team events, conferences, meetings, to include the booking of meeting room, organisation necessary catering requirements, arrangement of any course materials etc.
* Act as an administrative support for the PQA Operations Advisors and Manager

Skills

* The ability to build effective relationships, rapport, trust and mutual respect with our internal and external stakeholders;
* The ability to work within a team environment;
* Excellent organisational skills;
* Effective listening, communication and questioning skills;
* Intermediate knowledge of Excel, Word, PowerPoint, SAP and Outlook;
* Excellent administrative skills, proving that they are both organised and flexible with a high attention to detail;
* The ability to manage conflicting work priorities, to work in a busy environment and adapt to change.
* A professional attitude at all times, ensuring that behaviours reflect the stakeholders that you will be in communication with punctuality and flexibility on working hours where necessary

If you feel you fit the above criteria, please apply today.

Huntress does not discriminate on the grounds of 'protected characteristics' as defined under the Equality Act and other relevant UK legislation.

Huntress acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK