Call Centre / Customer Service Advisor

Call Centre / Customer Service Advisor GBP17,500 p.a. + bonus + benefits Chippenham Opportunity for Customer Service Advisor in Chippenham based vehicle fleet management company GBP17,500 p.a. + bonus + benefits The Role The Call Centre / Customer Service Advisor will handle incoming call enquiries from a wide variety of fleet customers providing advice and excellent customer service to all with responsibilities including: taking calls from customers to organise service / maintenance / repairs to company vehiclestaking calls from customers who have broken down / had accidentsorganising recovery vehicles promptlybooking service / maintenance / repair schedules with suppliersorganise rental / courtesy vehicles and schedule other ancillary services as requiredThe Company Our Chippenham based client delivers fleet management solutions to companies around the UK and is the largest privately held vehicle fleet management company in the world. Their fully outsourced fleet management service looks after clients vehicles for the whole of their life and they have been listed as one of Fortunes 100 Best Companies to Work For for the past four consecutive years. Benefits include 33 days holiday (including Bank Holidays), Pension Plan, Death in Service and Critical Illness insurance, free parking, Childcare Voucher programme and more. The Person The ideal Call Centre / Customer Service Advisor will be looking to build upon their existing experience in a customer service or contact centre / call centre environment. You will have a confident, positive style with strong telephone communication and excellent customer service skills including: Microsoft Word / Excel / Outlook skillsProfessional telephone mannerAbility to think and talk clearly when responding to enquiriesQuestioning / listening skills and ability to assimilate informationAble to multitask with consistency / accuracy If you wish to be considered for the role of Call Centre / Customer Service Advisor, please forward your CV stating current remuneration details and availability quoting reference 272455AB2. WE REGRET WE CAN ONLY ACCEPT APPLICATIONS FROM PERSONS AUTHORISED TO WORK WITHIN THE UK Applications are invited with experience in: Chippenham jobs customer care advisor customer service jobs call centre jobs contact centre jobs office jobs contact centre customer care Swindon jobs bath jobs call centre customer service jobs chippenham ThreePeople advertises vacancies on behalf of clients. If your CV matches our clients requirements, we will forward your details to them to confirm your suitability. By applying for this role, you consent to the submission of your details for this purpose only. Your CV will not be retained by ThreePeople for future use. Advertised through Zoek.