Network Manager

Recruiter
AMERICAN SCHOOL IN LONDON
Location
London
Salary
Competitive
Posted
14 Apr 2017
Closes
24 Apr 2017
Contract Type
Permanent
Hours
Full Time
ASL are an independent international school in the heart of London. With close to 1400 students and near to 400 employees, the Network Manager is

responsible for designing, implementing, and maintaining the network systems and infrastructure needed to support the academic and operational requirements of the school. You will work as part of a multi-disciplinary team, and your main duties are summarised below. If you are an experienced Network Administrator with a proven track record of effecting network design and restructuring, we are offering a superb working environment with generous compensation and 32 days of annual leave, plus extra school closure days and bank holidays! We value growth and believe in investing in our employees. To top that, we offer free lunch!

Summary of Major Responsibilities


Support ASL's mission to develop the intellect and character of each student by providing an outstanding American education with a global perspective, by enhancing the quality of ICT services
Respond to requests for support from faculty, staff and students in person, email or phone call within the department's Service Level Agreement (SLA)
Design, configure, and maintain scalable, enterprise network infrastructure
Manage, configure, update, maintain, and troubleshoot both standalone and servers within a virtualized environment
Manage, configure, update, maintain, and troubleshoot VOIP telephony systems
Manage, configure, update, maintain, and troubleshoot Windows Active Directory platform and services
Manage, configure, update, maintain, and troubleshoot network related hardware including HP switches and Cisco firewall
Manage, configure, update, maintain, and troubleshoot systems backups (onsite and offsite)
Collaborate with Systems Administrator to configure, update, maintain and troubleshoot wifi infrastructure
Coordinate upgrades, maintenance, and troubleshooting of network systems
Perform proactive duties on systems, including patch management, security and software upgrades
Regularly review of system logs in order to identify and resolve any system, application or security issues; maintain changelogs and risk assessment documentation
Develop and maintain installation and configuration procedures
Escalate and track issues to appropriate internal or external resources and vendors, as needed
Work closely with Systems Administrator, ICT Manager and Trainer and Databases Manager
Research, develop, and recommend solutions for school's strategic IT infrastructure and end-user needs
Stay current with emerging technologies, engage in professional development, training workshops, whole-school initiatives etc germane with the scope of the role and wider school aims and objectives
Any other duties as are within the scope, spirit and purpose of the job as requested by the supervisor


Essential qualifications/experience:


Excellent communication abilities, along with a confident and caring approach to helping others
Ability to work independently, collaboratively and to successfully manage multiple priorities
Completed, advanced degree in network administration or comparable qualification
Administrative knowledge of Microsoft OS including Windows 2012 Server
An in-depth knowledge of LAN/WAN, TCP/IP, routing, firewalls, Google Apps/G Suite.
Experience in programming scripts and applications that support role
Experience in network management
Strong technical and networking troubleshooting skills
Excellent organizational and interpersonal skills in order to work with a range of end users within a busy environment.
Flexible, detail-oriented, self-driven
A proven commitment to the safeguarding and welfare of children


Desirable qualifications/experience:


Experience with IT helpdesk support and user training
Knowledge of school communities/programs
G Suite Administrator certification
Ability to articulate technical information to non-technical audiences


This position description is current at the date shown but following consultation may be changed to reflect or anticipate changes in the role that are commensurate with the job title and salary.

The American School in London is committed to safeguarding and promoting the welfare of children and young people and expects all employees and volunteers to share this commitment. Safer recruitment practice and pre-employment checks will be undertaken before any appointment is confirmed. A disclosure from the Disclosure and Barring Service will be requested for all successful applicants.

Diversity and equality of opportunity are cornerstone values of The American School in London.