Customer Service Advisors

Recruiter
The SmartList
Location
Stirling
Salary
Competitive
Posted
12 Apr 2017
Closes
26 Apr 2017
Contract Type
Permanent
Hours
Full Time
Customer Service Advisors

YOUR NEW COMPANY

Webhelp is one of the UK's fastest growing customer experience outsourcers and is leading the way in an ever-changing world of communications. Working in partnership with easyjet a leading European low-cost airline, we're looking to bring people on board who will act as an ambassador for our client in all forms of contact with prospects and customers.

YOUR NEW ROLE

Working predominately on voice and written communications, you will manage all customer queries and requests regarding the booking and planning of their travel arrangements in line with quality standards, in order to ensure a positive customer experience that leads to customer satisfaction and retention.

WHAT YOU'LL NEED TO SUCCEED?

?? Previous experience in a contact centre environment or customer facing role, handling service and/or complaints would be desirable
?? Excellent verbal and written communication skills
?? Ability to work in a team
?? Ability to identify a problem and provide a solution
?? Attention to detail.


IF YOU THINK YOU HAVE WHAT IT TAKES THEN DON'T MISS YOUR CHANCE TO JOIN US.

Please click the apply now button to find out more.