Hire Desk Controller

Hire Desk Controller

Description

Keyway is a plant and associated equipment hire specialist, looking to recruit a Hire Desk Controller to work in our busy Gloucester depot.

Ideal candidate will be responsible for the hire desk and rehire processes including the maintenance and growth of new and existing clients from sectors including, Construction, Heavy Industry, Civil Engineering and Utilities Contractors.

Key Responsibilities:

• Deal with hire desk processes, queries, order processing, scheduling and developing rehire business
• Develop close customer working relationships with new clients and existing customers ensuring that new and repeat orders are obtained.
• Following company policies and procedures relating to hire desk processes
• Promoting the company products and selling services
• Managing stock systems and liaising with other depots regarding stock movements
• Provide the customer with the appropriate levels of support
• Lead or assist with the preparation and submission of bids, quotes or proposals.

Skills required:

• Ideal candidate should be able to demonstrate a strong and loyal background within a hire desk environment in the construction or hire industry
• Proven track record in developing new business.
• Ability to develop existing clients and manage accounts successfully.
• This is an opportunity to be part of a highly motivated and progressive company.