Customer Services Coordinator
- Recruiter
- JR Personnel
- Location
- Loughborough, Leicestershire
- Salary
- Upto £17,000
- Posted
- 11 Apr 2017
- Closes
- 09 May 2017
- Ref
- 10390
- Contract Type
- Permanent
- Hours
- Full Time
Customer Services Coordinator
Permanent
Loughborough
Monday to Friday 830/500 or 900/530
Only one in 4 Saturdays 830-12.00
£16,000 - £17,000
JR Personnel is an employment agency, acting on behalf of a client who is looking for a Customer Services Coordinator to play a key part in the success of the customer service and logistics team for an established customer base.
Role profile:
- Use of various Microsoft tools
- Telephone answering and dealing with customers in a professional way
- Process product orders coming in from the phone and email
- Liaise with customers and ensure they are happy throughout the order process
- Investigate and resolve issues
Person profile:
- Energetic, bubbly person with a can do attitude
- Really good communication skills
- Someone who can resolve issues or problems
- Willing to learn and adapt
Essential criteria:
- Accuracy and attention to detail
- Minimum 1 year’s customers services experience
- Working the Saturday morning once a month
Desired criteria:
- Experience in using Microsoft Office and ERP systems
Due to the number of responses generated we are unable to get back to every applicant. If you have not heard from us within seven days please note that your application has not been successful on this occasion.