Operations Co-Ordinator / Scheduler / Appointment Booker

Location
Dunfermline, Fife, Scotland
Salary
£20000 per annum
Posted
10 Apr 2017
Closes
08 May 2017
Ref
RHMC-44
Contact
Elina Lund
Contract Type
Permanent
Hours
Full Time

Job Title: Operations Co-Ordinator

Location: Dunfermline

Salary: £20k Pro-Rata - 28 Hours per week over evenings and weekends

The company is Scotland's number one Home Improvements specialist. With nearly 40 years' experience they are an established and well-trusted household brand. The company promote the very best products and services including their Next Generation Lorimer range of windows, doors, conservatories, orangeries, sunrooms and new FIX maintenance service.

Job Role:

An exciting opportunity has become available at the company's Head Office for an Operations Co-ordinator to join their busy Sales Operations Team.

You will manage a specific geographic area and will have the following responsibilities:

  • Liaising with and motivating a team of Promotional staff
  • Co-ordinating diaries and route planning appointments for the sales team
  • Reporting on sales performance and KPI's
  • Qualifying and confirming sales appointments
  • Being the first point of contact for customer enquiries into the business

To be successful you will need to have:

  • Excellent communication skills
  • Excellent time-management and organisational skills
  • Good IT skills, particularly with MS Office
  • A professional approach
  • Ideally you will have a minimum of two years' experience within a fast-paced office environment.

Please click the APPLY button to send your CV and Cover Letter for this role.

Candidates with experience or relevant job titles of; Scheduling Assistant, Appointment Administrator, Scheduler, Operations Scheduler, Customer Services Executive, Customer Service Representative, Customer Support, Client Service, Customer Service Executive, Customer Services, Customer Assistant, Customer Aid, Customer Service Consultant, Customer Service Administrator, Customer Service Representative, Customer Advisor, Customer Support, Business Support, Customer Service Advisor, Customer Service, may also be considered for this role.