Hire Controller

Hire Controller

Billingshurst, West Sussex

Up to £35k per annum, depending on experience

Our client is a successful Plant Hire company who is currently looking to recruit an experienced Hire Controller to assist in the day to day operations of a busy hire desk. 

Reporting to the Hire Manager, key duties include:

• Ensuring all hire contract administration is completed in an accurate and timely manner, including; arranging all “on” and “off” hire’s, co-ordinate all breakdowns, notify customers of and charge all damages, make the necessary transport arrangements and co-ordinate drivers schedules required for any hire and sales deliveries.
• Diarise “day-to-day” entries of any “on hires/off hires” and deliveries/collections.
• Liaise with the workshop staff for any preparation of hire / sale orders, breakdowns or damages.
• Work with cross-hire suppliers to secure hire/sales opportunities.
• Build strong customer relationships
• Resolve any customer issues
• Transport and logistics
• To log all hire enquiries on the CRM and follow up in a timely manner to ensure that all business opportunities are secured.
• Liaise with machine operators

Essential Skills:

• Previous experience in a hire company essential
• Customer focussed
• Excellent communication skills
• A confident and flexible attitude
• Excellent administrative and organisational skills
• PC literate – a working knowledge of Office 2013 and CRM programmes
• You will need to adhere to and promote compliance with current H&S legislation and company specific H&S policies

If you have the relevant experience required and feel that this could be the opportunity for you, please apply ASAP...

*PLEASE NOTE – by applying to this position, you agree for your CV to be submitted to our client, who shall contact you directly, should your application make their short-list*