Reporting Analyst / Information Systems Analyst / BI Analyst
- Recruiter
- Bluetownonline Ltd
- Location
- Hemel Hempstead, Hertfordshire, England
- Salary
- £30000 - £40000 per annum
- Posted
- 07 Apr 2017
- Closes
- 05 May 2017
- Ref
- EKHC-41
- Contact
- Elina Lund
- Sectors
- IT, Business Analysis
- Contract Type
- Permanent
- Hours
- Full Time
Job Title: Reporting Analyst
Location: Hemel Hempstead
Salary: £30,000 - £40,000 (circa depending on experience) + excellent benefits and a superb working environment
Job Type: Full Time, Permanent
Our Client is an established Technology company in Hemel Hempstead, they provide some of the largest businesses in the UK and globally with multi-channel customer service and payment solutions including SMS, Web and mobile apps. Their solutions help organisations meet the challenges of engaging customers, across multiple channels, and remove the pressure of inbound calls on contact centres.
They are seeking a Reporting Analyst to join the high profile team.
The role
To meet the challenges of a growing business, increasing amounts of data and ever more complex requirements from clients they are looking for someone to join their Information Systems team to help with reporting. This is an excellent opportunity for the right candidate to use their talents to help improve their reporting and analysis capability and expand their skills in Data Warehousing and Business Intelligence.
Our Client provide Omnichannel customer service and secure payment solutions using speech recognition IVR applications, responsive websites and smartphone apps, their customers include Vue Cinemas, O2, Transport for London, National Rail Enquiries, BMW, Next and William Hill to name just a few.
In order to continually monitor and improve their products and services they rely heavily on data for creating reports delivered both internally and externally, to meet their ever-expanding client requirements they are looking for a skilled user of data and data related software tools, the correct candidate will be self-motivated, good at problem solving and willing to expand their skills to meet business requirements.
Key Responsibilities
- Meeting ad-hoc query & analysis requirements.
- Helping to build and design new reporting capabilities to help improve company services.
- Monitoring and maintaining a high standard of data quality across the platform.
- Working with different departments to tune services and help answer client requirements.
- Maintain Data Security standards in line with company policies.
Required Skills
- Numerate, conscientious and dependable - able to provide reliable accurate answers.
- Good understanding of data handling and database concepts (tables, columns, data types, etc.).
- Experience writing SQL queries against at least one RDBMS product (e.g. MySQL, Microsoft SQL Server, Postgres, Sybase, Oracle).
- Knowledge of a Business Objects or experience with another Business Intelligence product such as Cognos, OBIEE, Jaspersoft, QlikView, Tableau
- Comfortable using Excel and other tools to present data to end users in a useful format.
- Good communication skills, able to communicate technical concepts to non-technical colleagues.
Desirable Skills
- Knowledge of a Big Data solutions such as Cassandra, MongoDB, CouchDB, Riak, Hive, Hadoop
- Architectural understanding of BI or Data Warehousing concepts or technologies (e.g. ETL, Dimensional Modelling, etc.).
- Experience working with Amazon Web Services via one of the following: EC2, RDS, Aurora, DynamoDB, Redshift, etc.
- Exposure to scripting languages such as PowerShell, Bash, PHP.
- Knowledge of JIRA in either a Service Desk or Agile context.
What's on offer?
- Flexitime with core hours (10am - 4pm)
- Relaxation floor (lunch area, quiet room, pool table, Xbox)
- Free tea, coffee, fresh fruit and snacks
- Simply Health & private medical insurance group membership (eligible after probationary period)
- Share schemes
- Pension scheme and Life assurance
- Well-being initiatives, such as in-house Reflexology and Sports Massage
- Focused on education and training (technical talks with internal and external speakers)
- Bike to work scheme (with a secure bike shed)
- Discounted offers
- Team days and Volunteering events
- Employee Recognition schemes
- Christmas & summer company events
- Discretionary annual bonus
Please click the APPLY button to send your CV and Cover Letter for this role.
Candidates with experience or relevant job titles of; Reporting Analyst, Report Analyst, SQL Analyst, Business Systems Support Analyst, SSRS, R, Business Intelligence Analyst, Big Data Analyst, Data Analyst, Commercial Analyst, Analyst, Information Analyst, Report Writer, Client Data Analyst, Experienced Data Analyst, BI Report Designer, Senior Data Analyst, Sales Analyst, SQL Analyst, Technical Executive, SQL Developer, Technical Analyst, Information Systems Analyst, MySQL, JIRA, Service Desk Analyst, Agile may also be considered for this role.