Office Manager / Administrator

This is an exciting opportunity to join a fast growing firm of Accountants based near Basingstoke, Hampshire and Egham, Surrey. They provide a full spectrum of client-centric accountancy services (except for Audit), provided both via traditional and cloud-solutions (including Xero), enabling client's to get the information they need, whenever and wherever they are. This means they aren't just able to meet their needs now; they aim to be there to invest themselves in their business, and be there as it grows and matures.

Role

A new and exciting opportunity has arisen for an Office Manager/Administrator to join their growing team. You will be responsible for organising all the administrative activities and facilitate the smooth and harmonious running of the office. This can be either part-time or full-time depending upon the individual in question and at least two years working in a small office environment is required. The individual should be proactive and manage their own work load, but also be a team player who is keen to help others. It is a paperless office and customer service experience would be helpful.

Details include:
- Temporary or Permanent (full-time or part-time);
- £17k-£23k (pro-rated) depending on experience and hours of work; and
- Office based, near Basingstoke.

Main duties include, but may not be limited to:
- Ensure office equipment is maintained, relevant records are up to date and that all administration processes work effectively;
- Supporting with the recruitment of new staff, sometimes including training and induction;
- Ensuring adequate staff levels to cover for absences and peaks in workload;
- Responding to customer enquiries;
- Reviewing and updating health and safety policies and ensuring they are observed;
- Arranging regular testing for electrical equipment and safety devices;
- Ensuring CPD requirements are met across the team and arranging conferences and training, where not the case;
- Owning key business processes including:
o Booking in and book out client records; and
o Calling work in;
o Drafting up correspondence to clients;
o New client process;
o Professional clearance process; and
o Post in and post out (although the practice is largely paper-less).
- Working with the practice book-keeper to ensure that the practice business records are up to date;
- Supporting Marketing activities, including email campaigns;
- Writing agendas and minutes of meetings and other general administrative duties; and
- PA duties to the Director and Practice Manager.

It's a great opportunity in two lovely offices, to not only help the practice get to the next level but also for the right candidate to take greater ownership for other key business processes and learn and develop into the role.

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