German Speaking Customer Service Executive / Account Manager

A new permanent position has become available for an German Speaking IT Customer Service Executive / Account Manager in Reading, Berkshire.

This position is based in central Reading for a world leading organisation in the distribution of software components and software development tools, with an established customer base in more than 170 countries. They are now expanding their European Sales and Customer Service teams.

JOB TITLE: Customer Service Executive/Account Manager (German Speaking)
LOCATION: Central Reading
SALARY: £26,000 - £30,000 + performance bonus
BENEFITS: Private medical insurance, life insurance and critical illness insurance

The ideal IT Customer Service Executive/Account Manager will possess:
* Excellent written and verbal communication skills in German alongside fluent English skills
* Excellent organisational skills and ability to multitask effectively
* Excellent follow-through and attention to detail
* Previous Customer service or Account Management experience in a similar role in an IT company advantageous but not essential
* Competency in another foreign language advantageous but not essential
* Education: A-level qualification (or equivalent) minimum

As a Customer Service Executive/Account Manager you will be responsible for the following:
* Advising Customers on software product licensing, prices, payment information, order status
* Identifying customer software licensing needs, through to the issuing of a price quotation, quote follow up and winning the business
* Accurate sales order processing and licence delivery
* Maintaining and expanding customer database encouraging use of new and existing services
* Analysing and reporting Customer feedback

If you are a good communicator in German, customer focused and enjoy a sales environment this is an excellent opportunity to join an established organisation at their European HQ.

Please click to apply for the role of German Speaking Customer Service Executive/Account Manager in Reading, Berkshire!

If the details shown on your CV match our client's requirements, we will provide our client with your full details so that they can judge whether you may be suitable for the opportunity advertised. Your details, as submitted by you, will only be used in relation to this specific opportunity. We may also use your details to contact you by email about our free career advice site CareerSavvy. By applying to this advert and submitting your CV and/or cover letter to us, you give express consent to us using your details for these purposes.

eRecruit Solutions actively recruits for the following roles: Customer Service Representative, IT Account Manager, German Speaking, Multilingual Customer Service, Bilingual Account Manager

Ref: ABR120584C