Automotive Digital Enquiries Manager

Recruiter
Anonymous
Location
London
Salary
25000.00 - 50000.00 GBP Annual
Posted
28 Mar 2017
Closes
11 Apr 2017
Contract Type
Permanent
Hours
Full Time
Digital Enquiries Manager Required for Multi Franchise Company based in West London
Salary: GBP25,000 with OTE of GBP40,000 - GBP50,000 pa (Commission tiered & uncapped - based on appointments made and units sold)
Hours: 40 per week - Monday to Friday

If you're passionate about cars and thrive on the interaction with customers, this could be the role for you. We currently have a new opportunity for an enthusiastic, motivated and target driven Digital Enquiries Manager to join our industry leading sales team. The purpose of this role is to qualify all online customers, appoint and allocate to a member of the sales team. You must be able to demonstrate the ability to deliver customer excellence whilst achieving sales targets.

Internet Sales Specialist - Key responsibilities
*Responsible for all Electronic customer enquiries, website, emails, Live Chat, Car Wow etc
*Market and actively book appointments to ensure that targets are achieved
*Prospect all customers from the Group's databases visiting for service repairs, Key 2 Key Finance renewals, and customers due for renewal on the change cycle.
*Re prospecting of Sales customers for GAP, Paint Protection, Service Plans etc.
*Daily monitoring of Sales 0843 Calls for training and monitoring purposes.
Experience
*Whilst we value experience we are looking for the right people to help us achieve our goals, so we don't just look at what you have done but what you are capable of doing. Full training will be provided.

Essential Skills
*Outstanding interpersonal and communication skills
*The ability to listen, understand and interpret customer needs
*Motivation and determination to meet and exceed set minimum standards
*Able to work efficiently within a team
*Proficient IT skills

In return

We offer a superior remuneration package including additional quarterly and yearly bonus opportunities. As wells as other benefits such as flexible holiday, a child care voucher scheme, contributory pension scheme and retail discounts across the UK. Employees are also given preferential rates on vehicle purchases, servicing and parts. We take great pride in our workforce hosting an annual awards ceremony to further recognise and reward our top achievers

To apply for this role please email a copy of your CV to Quoting Job Ref PRS10912

Unfortunately we are unable to contact every application that we receive, if you do not receive a response please assume that you have been unsuccessful with this particular application, however if you have automotive experience we will keep your details on file and contact you should a vacancy arise that matches your skills and experience.

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