Receptionist

Job Description

Harmony Music School is an established business in Ecclesfield, Sheffield. We are currently seeking a new receptionist with a positive attitude and strong work ethic to join our team. The primary responsibility of this job is to manage the day to day running of the lesson schedules, including booking in lessons, handling new enquiries both in person and on the phone, providing company information and ensuring that clients perceive the school in a positive way.

The role of Receptionist is VERY BUSY and so the right candidate must be able to multi-task, have great attention to detail with outstanding verbal and written communication skills. Accuracy is very important in this role.

Job Purpose Summary: To co-ordinate and organise the logistical tasks of the music school and enhance the smooth running and communication of all departments.

Job Duties

• Greeting clients, answering phone calls and replying to emails
• Online data entry
• Professionally present the school to potential clients
• Managing the lesson booking system
• Updating all records accurately and quickly in the the schools database
• Replenishing stock
• Admin duties

Requirements

• Must be dependable and highly organised
• Must have excellent written and verbal communication skills
• Must be experienced in using Microsoft Office
• Must have excellent interpersonal skills
• Cash handling skills
• Good Maths skills
• Previous Reception/Customer Service experience would be an advantage
• Trustworthy
• Reliable
• Be able to work with parents and young children
• Be of professional appearance
• You will be DBS checked as part of the employment process

Working Hours

• Between 14.25 -20.25 hours over 4-5 shifts per week. Shifts are between 3 and 6 hours long.
• The regular school opening hours would be on Monday - Thursday 2.30pm-9.45pm, Friday 2.30pm-8.30pm and Saturday 10:10am-4:10pm
• Holiday cover will also be required.

Benefits

• From GBP6.95 - GBP7.20 per hour dependant on age
• 20 days plus bank holidays (pro rata)

Company Description Harmony Music School is an established, independant, eduction business based in North Sheffield. We are committed to providing quality music eduction to children and adults alike. We believe that with the right support we can help people develop their passion for music into a skill they will have forever.

As we continue to grow the number of customers and opportunities within the school, we look for individuals wanting the opportunity to grow within a dynamic business.