Roadside Technician
- Recruiter
- Anonymous
- Location
- Taunton
- Salary
- Competitive
- Posted
- 24 Mar 2017
- Closes
- 06 Apr 2017
- Sectors
- Logistics & Transport
- Contract Type
- Permanent
- Hours
- Full Time
As a Roadside Development Technician you will be attending Battery and other basic breakdowns for our members, ensuring they are back on the road safely and quickly. A full and comprehensive induction package is included using the latest training methods and diagnostic equipment. Full tool kit, uniform and ongoing technical support is provided.
You will be driving one of our trademark AA liveried vans so you will be expected to be a brand ambassador; professional, efficient and providing only the best customer service. You will provide advice and assistance at the roadside and be able to direct members to our other AA services or departments if necessary.
Effectively, and safely, diagnosing and repairing a range of battery related and other basic faults on member's vehicles (both private and commercial) at the scene of the breakdown. With the help of training and support from the AA you will also be trained to carry out other simple breakdowns.
It's not always a 9 to 5, Monday to Friday job. We make sure that AA members and business customers receive the level of service required wherever they need it, whenever they need it. Because of this, you'll work shifts, which could include evenings, weekends and bank-holidays, and in busy periods, you'll also be asked to work some overtime, and occasionally be on standby. In return, you'll have the open road as your office, good technical support when you need it and great earning potential.
You'll ensure the optimum use of time and costs when undertaking diagnostic work - assessing the need for and arranging, in conjunction with our Operations Centre, Garaging and/or Recovery assistance when a roadside fix is not possible.
You will keep up to date with technological and safety developments, with the help of our support teams, and maintain a thorough understanding of the effect of changes on the diagnosis and repair of motor vehicles.
You will be competent at conducting routine vehicle repairs and will have a firm grounding in vehicle technology and electrical systems. You will need to be sufficiently confident and experienced such that you are able to offer sound advice and guidance to our members. Candidate will as a minimum, already hold an appropriate recognised level 2 motor vehicle service and repair qualification with preferred candidates having completed a motor vehicle apprenticeship at level 3. Candidates should have recent workshop experience gained from either an independent or franchised automotive environment. This job would ideally suit a recently qualified vehicle technician seeking to establish a foothold in the roadside sector.
You will be expected to attend and complete to satisfaction a comprehensive residential Patrol recruits training course. In addition to your initial induction with us, the AA supports and encourages personal development and career progression opportunities.
As part of our roadside team your personality and attitude are vital in improving sales for our business; you will need to be confident in explaining the benefits of AA products and services so that our customers, and prospective customers, understand what we can offer.
You'll be dealing with customers in stressful situations, so you'll need to be able to instill confidence and trust, while explaining the options available.
Due to the nature of the work you will need to hold a full valid driving licence covering B or BE categories. If you don't yet have the BE category, you'll need to complete this before you begin - however we will fund this as part of your induction with us. If this sounds like you and you have no more than six points on your licence, then apply online today
You will be driving one of our trademark AA liveried vans so you will be expected to be a brand ambassador; professional, efficient and providing only the best customer service. You will provide advice and assistance at the roadside and be able to direct members to our other AA services or departments if necessary.
Effectively, and safely, diagnosing and repairing a range of battery related and other basic faults on member's vehicles (both private and commercial) at the scene of the breakdown. With the help of training and support from the AA you will also be trained to carry out other simple breakdowns.
It's not always a 9 to 5, Monday to Friday job. We make sure that AA members and business customers receive the level of service required wherever they need it, whenever they need it. Because of this, you'll work shifts, which could include evenings, weekends and bank-holidays, and in busy periods, you'll also be asked to work some overtime, and occasionally be on standby. In return, you'll have the open road as your office, good technical support when you need it and great earning potential.
You'll ensure the optimum use of time and costs when undertaking diagnostic work - assessing the need for and arranging, in conjunction with our Operations Centre, Garaging and/or Recovery assistance when a roadside fix is not possible.
You will keep up to date with technological and safety developments, with the help of our support teams, and maintain a thorough understanding of the effect of changes on the diagnosis and repair of motor vehicles.
You will be competent at conducting routine vehicle repairs and will have a firm grounding in vehicle technology and electrical systems. You will need to be sufficiently confident and experienced such that you are able to offer sound advice and guidance to our members. Candidate will as a minimum, already hold an appropriate recognised level 2 motor vehicle service and repair qualification with preferred candidates having completed a motor vehicle apprenticeship at level 3. Candidates should have recent workshop experience gained from either an independent or franchised automotive environment. This job would ideally suit a recently qualified vehicle technician seeking to establish a foothold in the roadside sector.
You will be expected to attend and complete to satisfaction a comprehensive residential Patrol recruits training course. In addition to your initial induction with us, the AA supports and encourages personal development and career progression opportunities.
As part of our roadside team your personality and attitude are vital in improving sales for our business; you will need to be confident in explaining the benefits of AA products and services so that our customers, and prospective customers, understand what we can offer.
You'll be dealing with customers in stressful situations, so you'll need to be able to instill confidence and trust, while explaining the options available.
Due to the nature of the work you will need to hold a full valid driving licence covering B or BE categories. If you don't yet have the BE category, you'll need to complete this before you begin - however we will fund this as part of your induction with us. If this sounds like you and you have no more than six points on your licence, then apply online today