Infrastructure Support Officer / ICT Support / 2nd Line Support

Job Title: Infrastructure Support Officer

Location: Woking

Salary: circa £35,000 per annum (plus flexible benefits allowance of £1,941)

Job Type: Full Time, Permanent (37 hours per week - flexible)

Closing Date: Sunday 9th April 2017 (22:00pm)

Job Role:

To increase the Council's capacity to support ICT systems, they are seeking to recruit an experienced Support Officer to its Infrastructure team. The role will involve support, maintenance and administration of the Councils ICT Infrastructure, including second line support for the Councils ICT Service Desk, which is managed by the Infrastructure Team.

This is an ideal career opportunity to work within a professional team supporting ICT systems for the Council employees, Councillors, partners and suppliers.

The Infrastructure Team manages the Council's processing, storage, network, telephony and mobile infrastructure, and has responsibility for the development and administration of these systems.

The successful applicants will be expected to demonstrate strong problem solving and analytical skills. A thorough understanding of the infrastructure associated with service delivery via traditional application software and Web based systems is essential.

Working closely with the Senior Infrastructure Support Officer, you will be encouraged to utilise existing skills and gain support and administration skills in leading market technologies. Ideally you should be educated to degree standard and have excellent knowledge in some of the following fields:-

• Virtualisation Technologies (in particular VMware)
• Citrix
• Active Directory
• Networking
• IP Telephony
• Storage
• Mobile working
• Security
• Microsoft Exchange & Office products

The Council offers in return a generous flexi time scheme, membership of the local government pension scheme, discounted health and leisure membership, plus many more excellent benefits.

A basic criminal records check (through Disclosure Scotland) will be required due to the requirement to access the secure PSN network.

Interview will take place during week commencing 24 April 2017.

Please click the APPLY button and CHECK YOUR EMAILS for the link to the careers page.

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