Claims Handler - Insurance Processing Administrator / Clerk / Technician (AWDO-P3261)

Claims Handler / Technician / Insurance Processing Administrator with good administration, communication and customer services skills required to carry out insurance form processing for a Leading UK Company based in Folkestone, Kent.

 

** All Levels of Experience Considered **

** Junior Trainee and Experienced Applications Welcome **

** Additional Training Will Be Provided **

** Excellent Career Prospects **

** Multiple Jobs Available at both the Folkestone and Chatham, Kent Sites **

 

EXPERIENCE REQUIRED

Junior Trainee and Experienced Applications Welcome. Any previous experience working as an Insurance Claims Handler / Insurance Forms Processor / Office Administrator / Clerk or Technician will be considered. We will also consider applicants from a Retail or Office background that are looking to enter the Insurance industry for the first time as candidates will receive first-class training.

 

JOB OVERVIEW

We have a fantastic new job opportunity for a Junior Trainee or an experienced Claims Handler / Technician / Insurance Processing Administrator that has good administration skills, an excellent eye for detail and works to a high level of accuracy.

Working as the Claims Handler / Technician / Insurance Processing Administrator you will be responsible for insurance documentation processing, which will include Threshold Technical Processing, Technical Accounting, Claims Transformation and Non Peer Review Claims. Full training will be provided if you’re not familiar with these terms.

As the Claims Handler / Technician / Insurance Processing Administrator you should have a good understanding of / or the willingness to learn about the London Market practices and procedures and have the confidence to resolve any issues by liaising with your Team Leader, Claims Adjustors, Brokers, Managing Agents and re-insured’s.

Successful candidates will have the chance to work for a Market Leading Company, where there will be a number of career development opportunities for the right candidate.

If you have previous insurance industry experience that will be great. However, if you want to break into the insurance industry and have previous experience working as an Administrator or within an Office based environment or within the Retail Industry, we would like to hear from you as the Company offer full training and support.

 

APPLY TODAY

If this sounds like your ideal job, then please send in your CV as soon as possible for our Recruitment Team to review.

 

DUTIES

• Reading and analysing Technical Processing submissions

• Processing Technical Processing, Threshold Technical Processing, Technical Accounting, Claims Transformation and Non Peer Review claims

• Validating data and obtaining additional information to clarify documentation and where necessary correct inaccuracies

• Identifying questionable and / or potentially non-compliant data and initiating action to correct or resolve independently where a standard course of action is set out

• Processing Non-Cash / Direct Reports / Beazley / Direct Settlements

• Processing and handling specific accounts

• Processing files ensuring high quality statistics are achieved (over 99% of files are processed correctly)

• Communicating with the Team Leader, Claims Adjusters, Brokers, placing Brokers, Managing Agents and (re)insured’s

• Covering the Technical Processing Urgent Paper Queues and Appointments

• Positively engaging in new initiatives to support the Team Leader achieve Processing and Quality SLA’s

• Assisting in the development of new / revised procedures and reference materials

• Developing and maintaining current technical knowledge sufficient to efficiently and effectively complete work

• Working with and seeking the assistance of more experienced employees to deal with the handling of complex matters

• Managing time effectively working within established guidelines applying standard technical checks without supervision

• Dealing with and Resolving problems with a high degree of independent judgement

• Demonstrating and encouraging commitment to team objectives

 

IDEAL CANDIDATES

• Previous industry experience preferred. However, the Company offer full training and support and will consider Junior Trainee Candidates that come from either working as an Administrator, an Office Based Environment or a Retail Environment.

• Excellent written and verbal communication skills

• Good understanding of / or the willingness to learn about the London Market practices and procedures

• Solid understanding of Technical processing processes and procedures would be desirable

• High degree of independent judgement for decision making and problem solving

• Ability to listen to and resolve customer issues whilst preserving relationships (by being effective, efficient, tactful and courteous)

• Good communication skills with the ability to relay non-routine information clearly and concisely in both written and verbal communication

• Conducts themselves by example adapting positively to support change initiatives; promoting professional image of self and the team

• Maintaining a positive attitude assisting in raising and maintaining team spirit and moral

 

HOW TO APPLY

To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.

PLEASE NOTE: CVs MUST be attached to your email job application in Microsoft Word or PDF format for our systems to process your application correctly, rather than your CV copied and pasted into the body of the email.

Junior, Trainee and Experienced Full-Time, Permanent Jobs, Vacancies and Careers in Folkestone, Kent

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