Network Service Administrator
- Recruiter
- Mulberry Recruitment
- Location
- Camberley
- Salary
- Competitive
- Posted
- 22 Mar 2017
- Closes
- 30 Mar 2017
- Sectors
- Admin, Secretarial & PA
- Contract Type
- Permanent
- Hours
- Full Time
Network Service Administrator Location : Camberley Salary GBP18-25,000 My client who are based in Camberley are looking to recruit a Network Service Administrator, we are looking for candidates who have experience working within the Telecoms (Telecommunication) industry. We are looking for a candidate to join their team to working within their existing team responsible for the provision and support of telecommunication network services to business customers. Service provisioning will include fixed telephone lines, broadband, leased lines, EFM, SIP and VoIP services as well as providing support for the same product set as required. The successful candidate will have a minimum of 1 years experience in telecoms. Daily Duties Your primary role is to order and progress the telecoms services we provide to our customers. This includes standard telephone lines, internet connectivity and cloud hosted systems as laid out in the client contract and our internal sales documentation. You will do this via a variety of suppliers on-line ordering platforms. Updating and liaising with suppliers, customers, resellers and staff regarding order progress and fulfilment and recording the activity in our Salesforce database. You will also be expected to handle first line faults for newly installed circuits until they are bedded in. Person Specification Minimum 12 months telecoms experience Accuracy and attention to detail is essential Excellent organisational skills The ability to communicate effectively with management The ability to work under pressure Fast learner Excellent customer service skills Proactive problem solving and customer ownership Benefits Full time position GBP17,000-GBP20,000 (depending on experience) 20 days holiday + public and bank holiday Company pension scheme (after successful probation period) Refer a FriendIf this job is not of interest to you but you know a friend or colleague who might be interested, if you recommend them to us and we successfully place them in a new role you will receive a minimum of GBP50 in vouchers of your choice.