Service Manager
- Recruiter
- Anonymous
- Location
- Bridgwater
- Salary
- Competitive
- Posted
- 23 Mar 2017
- Closes
- 20 Apr 2017
- Sectors
- Health, Nursing & Social Care
- Contract Type
- Permanent
- Hours
- Full Time
My client is looking for a service Manager within the Bridgwater Area. Must be a driver, must have had experience working with learning disabilities. You must hold your RMA/NVQ4
KEY RESULT AREAS:
1. Assessing, planning and implementing, in partnership with the individuals you support, programmes of support and/or care that meet their general needs and maximise their independence, presence and participation within the community and to ensure the appropriateness of service delivery.
2. Working with individuals, families, advocates and other professional colleagues as required in order to facilitate good communication and decision making so that the service provided is co-ordinated and applicable.
3. Working closely with Operations Managers and Referral and Assessment Managers, in addition to external professionals, to assess new individuals and deliver presentations etc for service development and expansion.
4. Working with individuals (current and prospective), families, advocates and other professional colleagues as required in order to support individuals to maintain their personal finances, benefit entitlements, and tenancy agreements and to therefore gain financial security and long term housing.
5. Ensuring the continued financial viability of each service, closely monitoring budgets, contracts, care hours, auditing as necessary, and addressing any shortfalls at the earliest opportunity.
6. Being responsible for the recruitment, supervision, training and day to day management of staff so that the service can consistently provide the proper staffing levels, attitudes, and skills to support the individuals.
7. Ensuring the allocation of staff duties is clearly and adequately defined and communicated to all staff through the appropriate channels, to ensure that all staff understand their own and others' roles and responsibilities.
8. Ensuring that each service remains within its allocated budget; monitoring expenditure on an ongoing basis and taking corrective action as appropriate.
9. Ensuring that all paperwork and returns required by the organisation and support purchasers are completed accurately and on time so that the service can meet its procedural and contractual obligations in terms of data collection and monitoring.
10.Attending provider forums, conferences and seminars as required by the Company or purchasers, and maintaining an up to date, in depth knowledge of the development of the sector.
11. Identifying and reporting risks, and if required taking necessary precautions to ensure health and safety for the individuals my client supports and visitors as specified within service contracts from housing partners and/or purchasing agencies.
12.Maintaining and developing specialist knowledge across a range of work procedures and practice by attending mandatory training and relevant professional development in order to continuously improve knowledge and skills.
13.Building and maintaining an excellent Company reputation in the area, with purchasers and local authorities, and the community, ensuring high quality support provision and community presence at all times.
(url removed)-ordinating and monitoring all mandatory training requirements, nominating and liaising with appropriate bodies as applicable in order to ensure that training is up to date and all staff receive the appropriate training.
15.Complying with the company's Equal Opportunities Policy so as to ensure that no person is disadvantaged on the grounds of age, disability, sex, gender reassignment, pregnancy, maternity, race (which includes colour, nationality and ethnic or national origins), sexual orientation, religion or belief, or because someone is married or in a civil partnership.
16. Being responsible for ensuring that all staff are familiar with and are actively implementing company policies and procedures, including fire procedures.
17.Providing the Operations Manager/Director with reports on aspects of the services as directed, including undertaking regular audits of each service in your portfolio.
18.Carrying out duties in compliance with the Health and Safety at Work Act 1974 and subsequent Health and Safety legislation.
19.Managing rotas to ensure that all services have appropriate staff cover at all times, and that statutory and contractual obligations are met, if necessary working shifts on a staffing rota including weekdays, weekends, split shifts, wake nights, sleep-in, wake night duty and bank holidays as required, and working at multiple sites as necessary.
20.Planning, managing and covering special events such as service user holidays, liaising with family, advocate, social services etc as necessary.
21.Undertaking on call duties as required, and managing on call rota for Team Leaders / Deputy Home Managers / Registered Nurses when you are not on call.
22. You may be required You may be required to undertake other duties appropriate to your post and/or hours of work, as may reasonably be required of you at any other sites or premises, locations in the community and in the homes of people we support as the Company may reasonably require on an occasional or frequent basis to meet the needs of service provision as required by my client.
This is a description of the job as it is at present. The company may periodically review your job description and update it to ensure that it relates to the job as then being performed.
It is the company's aim to reach agreement on reasonable changes, but if agreement is not possible the company reserves the right to insist on changes to your job description, after consultation with you.
Cordant is acting as an Employment Agency in relation to this vacancy
KEY RESULT AREAS:
1. Assessing, planning and implementing, in partnership with the individuals you support, programmes of support and/or care that meet their general needs and maximise their independence, presence and participation within the community and to ensure the appropriateness of service delivery.
2. Working with individuals, families, advocates and other professional colleagues as required in order to facilitate good communication and decision making so that the service provided is co-ordinated and applicable.
3. Working closely with Operations Managers and Referral and Assessment Managers, in addition to external professionals, to assess new individuals and deliver presentations etc for service development and expansion.
4. Working with individuals (current and prospective), families, advocates and other professional colleagues as required in order to support individuals to maintain their personal finances, benefit entitlements, and tenancy agreements and to therefore gain financial security and long term housing.
5. Ensuring the continued financial viability of each service, closely monitoring budgets, contracts, care hours, auditing as necessary, and addressing any shortfalls at the earliest opportunity.
6. Being responsible for the recruitment, supervision, training and day to day management of staff so that the service can consistently provide the proper staffing levels, attitudes, and skills to support the individuals.
7. Ensuring the allocation of staff duties is clearly and adequately defined and communicated to all staff through the appropriate channels, to ensure that all staff understand their own and others' roles and responsibilities.
8. Ensuring that each service remains within its allocated budget; monitoring expenditure on an ongoing basis and taking corrective action as appropriate.
9. Ensuring that all paperwork and returns required by the organisation and support purchasers are completed accurately and on time so that the service can meet its procedural and contractual obligations in terms of data collection and monitoring.
10.Attending provider forums, conferences and seminars as required by the Company or purchasers, and maintaining an up to date, in depth knowledge of the development of the sector.
11. Identifying and reporting risks, and if required taking necessary precautions to ensure health and safety for the individuals my client supports and visitors as specified within service contracts from housing partners and/or purchasing agencies.
12.Maintaining and developing specialist knowledge across a range of work procedures and practice by attending mandatory training and relevant professional development in order to continuously improve knowledge and skills.
13.Building and maintaining an excellent Company reputation in the area, with purchasers and local authorities, and the community, ensuring high quality support provision and community presence at all times.
(url removed)-ordinating and monitoring all mandatory training requirements, nominating and liaising with appropriate bodies as applicable in order to ensure that training is up to date and all staff receive the appropriate training.
15.Complying with the company's Equal Opportunities Policy so as to ensure that no person is disadvantaged on the grounds of age, disability, sex, gender reassignment, pregnancy, maternity, race (which includes colour, nationality and ethnic or national origins), sexual orientation, religion or belief, or because someone is married or in a civil partnership.
16. Being responsible for ensuring that all staff are familiar with and are actively implementing company policies and procedures, including fire procedures.
17.Providing the Operations Manager/Director with reports on aspects of the services as directed, including undertaking regular audits of each service in your portfolio.
18.Carrying out duties in compliance with the Health and Safety at Work Act 1974 and subsequent Health and Safety legislation.
19.Managing rotas to ensure that all services have appropriate staff cover at all times, and that statutory and contractual obligations are met, if necessary working shifts on a staffing rota including weekdays, weekends, split shifts, wake nights, sleep-in, wake night duty and bank holidays as required, and working at multiple sites as necessary.
20.Planning, managing and covering special events such as service user holidays, liaising with family, advocate, social services etc as necessary.
21.Undertaking on call duties as required, and managing on call rota for Team Leaders / Deputy Home Managers / Registered Nurses when you are not on call.
22. You may be required You may be required to undertake other duties appropriate to your post and/or hours of work, as may reasonably be required of you at any other sites or premises, locations in the community and in the homes of people we support as the Company may reasonably require on an occasional or frequent basis to meet the needs of service provision as required by my client.
This is a description of the job as it is at present. The company may periodically review your job description and update it to ensure that it relates to the job as then being performed.
It is the company's aim to reach agreement on reasonable changes, but if agreement is not possible the company reserves the right to insist on changes to your job description, after consultation with you.
Cordant is acting as an Employment Agency in relation to this vacancy