CUSTOMER SERVICES OFFICE (DIGITAL)
- Recruiter
- JR Personnel
- Location
- Melton/Leicester outskirts
- Salary
- £17,000 - £18,000
- Posted
- 22 Mar 2017
- Closes
- 30 Mar 2017
- Sectors
- Customer Service & Call Centre
- Contract Type
- Permanent
- Hours
- Full Time
CUSTOMER SERVICES OFFICE (DIGITAL)
GF10346
Permanent
Melton/Leicester outskirts
£17,000 - £18,000
JR Personnel is an employment agency, acting on behalf of a client who is looking for an individual with experience of managing a range of digital services in terms of back office functions, reports and new setups or changes.
Role profile:
- Manage and support queries in digital mailboxes
- Respond to email technical queries by end users (training provided)
- Process orders for the digital service department
- Send launch emails
- Update internal reference documents with standard responses and developments
- Setting up trial accounts for digital services with new customers
Person profile:
- Reliable with excellent timekeeping
- Quick learner and process driven with good accuracy and attention to detail
- A team player
- Excellent communication skills
- Problem solving
- A positive and ‘can do' attitude
Essential criteria:
- Interest and have an understanding of the digital environment including apps/webs (user prospective)
- Good knowledge of Excel, Outlook and internet browsers in a work environment,
- Own transport facilities
Desired criteria:
- Experience of Digital Media platforms
- Experience or understanding of using “Back Office” tools
Please click apply to email.