Sales Administrator
- Recruiter
- The Ethical Property Company
- Location
- Oxford
- Salary
- Competitive
- Posted
- 23 Mar 2017
- Closes
- 28 Mar 2017
- Sectors
- Admin, Secretarial & PA
- Contract Type
- Permanent
- Hours
- Full Time
Overview of the role
We are looking for a resourceful and enthusiastic person to work with us, as part of our Marketing, Sales and Development Team. This role is based at our Oxford office, and will be responsible for space-filling at our centres across the UK and will involve occasional travel and evening work.
This role is important in securing the right types of tenants for our premises, in order to help them change the world for the better. Working with the Sales and Development Manager (line manager for this position), you will be identifying new networks and contacts to help promote our centres to fantastic, worthy and inspiring charities and social businesses. Some of the enquiries are routine, but the people you meet and chat with over the phone are really interesting and help you learn more about their work to make a better world.
A typical day might look like???
You'll come into the office in Oxford in the morning and start the day with a list of enquiries to recontact with updates of what space is available. Phone calls and emails will come throughout the day, and you will respond to these with charm and speed. Sometimes you'll deal with an enquiry that doesn't fit the normal, run-of-the-mill process and so you'll talk with your friendly colleagues, either in Head Office or at one of the regional centres, to find an answer.
The Ethical Property Company
Ethical Property is one of the UK's leading social businesses. We aim to ensure that commercial property supports the creation of a better world, through the provision of office and meeting space to charities and voluntary groups, retail space that supports small businesses and social enterprises and workshops for organisations in creative and cottage industries.
Having purchased our first centre in 1998, we now own 14 centres across the UK, and manage a further seven Property Management Contracts, on behalf of like-minded landlords. We currently employ around 95 employees and support more than 800 organisations working in a wide variety of sectors. In addition, we have also helped develop a family of organisations including sister companies in Australia, Belgium and France as well as Ethical IT who provide bespoke IT support and The Ethical Property Foundation, a charity that works alongside us to property advice to the wide sector. All of our centres are managed to minimise energy use, waste, car travel and the use of harmful materials while offering tenants modern, affordable and flexible space managed in a transparent and supportive way.
Plans for the future
We are now experiencing more demand for space than we ever have done in our history, and the completion of The Foundry in London, our biggest project to date, has increased our profile.
We have ambitious plans for growth; this is likely to include new projects in Manchester, Bristol, Cardiff and London. These centres will offer a blend of office, meeting and conference space, ethical retail and potentially light industrial. We will directly manage all of the new centres. Our centres will be a mix of owned buildings, managed buildings and joint initiatives which we part own.
Our commitment
We are serious about the commitment we make to our employees in providing an enjoyable, relaxed and productive working environment. Equally, we expect our employees to be serious about the commitment they make to the company, and their colleagues.
Job description
The post holder will be responsible for:
?? Selling space within our centres, including office, studio and retail space;
o Responding to initial space enquiries received for Ethical Property centres;
o Ensuring accurate records of space enquiries are maintained on our central database system;
o Maintaining regular communication with enquirers until space is found to meet their needs;
o Posting regular online adverts to promote our space.
?? Identifying new advertising opportunities, and working with paid-for and free advertisers to increase enquiries for our vacant space;
?? Support the development of new projects by helping to identify potential demand for new centres, property management contracts (where we manage buildings on behalf of other social landlords) and other products;
?? Supporting the delivery of our marketing and social media strategy: this includes contributing to our twitter accounts, LinkedIn pages, blogs and websites;
?? Working with the Sales and Development Manager, Operations Department and Marketing Team to ensure our services better meet the needs of our customers. This includes space planning, improving the look and feel of buildings and identifying new services;
?? Working with the Sales and Development Manager to evaluate and improve our internal procedures for managing sales;
?? Providing information useful for research into the needs of potential customers and trends within the property market, and for internal reports;
?? Provide general administrative support to the team including data entry and database management as well as responding to general enquiries.
Other responsibilities:
?? Working within the company's procedures and policies;
?? Working to improve the services we provide to tenants;
?? Working to improve the company's social and environmental objectives;
?? Covering for other members of the team in times of annual leave or training, etc.;
?? Other duties commensurate with the post;
?? Attending company-wide events, such as the annual Staff Conference, Christmas Party and training sessions.
Person specification
?? You will be able to communicate well, in writing and orally, with a diverse range of audiences;
?? Value accuracy and attention to detail and be well organised;
?? Understand the needs of the voluntary and community sector;
?? Enjoy using your own initiative, prioritising tasks and meeting challenging deadlines while maintaining good service levels;
?? Be enthusiastic;
?? Be comfortable using social media as a sales tool;
?? Have a good understanding of Microsoft Office;
?? Ideally have experience of working within a sales context.
Contractual details
This is a permanent contract with a three month probationary period. The post is full time working 37.5 hours a week, Monday to Friday. The salary range is GBP19,000 to GBP22,500 a year, depending on skills and experience. Benefits include 25 days holiday entitlement pro-rata, in addition to all public bank holidays. We offer a 3% to 7% company contribution to a pension, life insurance, a free company bicycle scheme with bicycle maintenance costs, childcare vouchers, season ticket loans, interest free personal loans, as well as other benefits.
Applications
Visit our website to download the Application Pack. Return your completed application by email by the stated closing date.
We are looking for a resourceful and enthusiastic person to work with us, as part of our Marketing, Sales and Development Team. This role is based at our Oxford office, and will be responsible for space-filling at our centres across the UK and will involve occasional travel and evening work.
This role is important in securing the right types of tenants for our premises, in order to help them change the world for the better. Working with the Sales and Development Manager (line manager for this position), you will be identifying new networks and contacts to help promote our centres to fantastic, worthy and inspiring charities and social businesses. Some of the enquiries are routine, but the people you meet and chat with over the phone are really interesting and help you learn more about their work to make a better world.
A typical day might look like???
You'll come into the office in Oxford in the morning and start the day with a list of enquiries to recontact with updates of what space is available. Phone calls and emails will come throughout the day, and you will respond to these with charm and speed. Sometimes you'll deal with an enquiry that doesn't fit the normal, run-of-the-mill process and so you'll talk with your friendly colleagues, either in Head Office or at one of the regional centres, to find an answer.
The Ethical Property Company
Ethical Property is one of the UK's leading social businesses. We aim to ensure that commercial property supports the creation of a better world, through the provision of office and meeting space to charities and voluntary groups, retail space that supports small businesses and social enterprises and workshops for organisations in creative and cottage industries.
Having purchased our first centre in 1998, we now own 14 centres across the UK, and manage a further seven Property Management Contracts, on behalf of like-minded landlords. We currently employ around 95 employees and support more than 800 organisations working in a wide variety of sectors. In addition, we have also helped develop a family of organisations including sister companies in Australia, Belgium and France as well as Ethical IT who provide bespoke IT support and The Ethical Property Foundation, a charity that works alongside us to property advice to the wide sector. All of our centres are managed to minimise energy use, waste, car travel and the use of harmful materials while offering tenants modern, affordable and flexible space managed in a transparent and supportive way.
Plans for the future
We are now experiencing more demand for space than we ever have done in our history, and the completion of The Foundry in London, our biggest project to date, has increased our profile.
We have ambitious plans for growth; this is likely to include new projects in Manchester, Bristol, Cardiff and London. These centres will offer a blend of office, meeting and conference space, ethical retail and potentially light industrial. We will directly manage all of the new centres. Our centres will be a mix of owned buildings, managed buildings and joint initiatives which we part own.
Our commitment
We are serious about the commitment we make to our employees in providing an enjoyable, relaxed and productive working environment. Equally, we expect our employees to be serious about the commitment they make to the company, and their colleagues.
Job description
The post holder will be responsible for:
?? Selling space within our centres, including office, studio and retail space;
o Responding to initial space enquiries received for Ethical Property centres;
o Ensuring accurate records of space enquiries are maintained on our central database system;
o Maintaining regular communication with enquirers until space is found to meet their needs;
o Posting regular online adverts to promote our space.
?? Identifying new advertising opportunities, and working with paid-for and free advertisers to increase enquiries for our vacant space;
?? Support the development of new projects by helping to identify potential demand for new centres, property management contracts (where we manage buildings on behalf of other social landlords) and other products;
?? Supporting the delivery of our marketing and social media strategy: this includes contributing to our twitter accounts, LinkedIn pages, blogs and websites;
?? Working with the Sales and Development Manager, Operations Department and Marketing Team to ensure our services better meet the needs of our customers. This includes space planning, improving the look and feel of buildings and identifying new services;
?? Working with the Sales and Development Manager to evaluate and improve our internal procedures for managing sales;
?? Providing information useful for research into the needs of potential customers and trends within the property market, and for internal reports;
?? Provide general administrative support to the team including data entry and database management as well as responding to general enquiries.
Other responsibilities:
?? Working within the company's procedures and policies;
?? Working to improve the services we provide to tenants;
?? Working to improve the company's social and environmental objectives;
?? Covering for other members of the team in times of annual leave or training, etc.;
?? Other duties commensurate with the post;
?? Attending company-wide events, such as the annual Staff Conference, Christmas Party and training sessions.
Person specification
?? You will be able to communicate well, in writing and orally, with a diverse range of audiences;
?? Value accuracy and attention to detail and be well organised;
?? Understand the needs of the voluntary and community sector;
?? Enjoy using your own initiative, prioritising tasks and meeting challenging deadlines while maintaining good service levels;
?? Be enthusiastic;
?? Be comfortable using social media as a sales tool;
?? Have a good understanding of Microsoft Office;
?? Ideally have experience of working within a sales context.
Contractual details
This is a permanent contract with a three month probationary period. The post is full time working 37.5 hours a week, Monday to Friday. The salary range is GBP19,000 to GBP22,500 a year, depending on skills and experience. Benefits include 25 days holiday entitlement pro-rata, in addition to all public bank holidays. We offer a 3% to 7% company contribution to a pension, life insurance, a free company bicycle scheme with bicycle maintenance costs, childcare vouchers, season ticket loans, interest free personal loans, as well as other benefits.
Applications
Visit our website to download the Application Pack. Return your completed application by email by the stated closing date.