Financial Inclusion Officer

Financial Inclusion Officer

£24,524 - £25,814

35 hours

Tongwynlais, Cardiff

We are looking for a Financial Inclusion Officer to support our tenants to maximise their income and improve their financial wellbeing. This is a new vacancy within our Housing team and a great opportunity to join an award winning Housing Association.

Working closely with our Rent Team the Financial Inclusion Officer will provide support and assistance to our tenants with budgeting, income maximisation, welfare benefit advice, support with housing benefit claims and backdates as well as raising awareness of current and future welfare reform changes.

Relevant and proven experience within the financial inclusion, welfare benefits or money advice sector is essential for this role, along with a good knowledge of welfare reform, housing benefits, budgeting and delivering financial inclusion initiatives. IT skills and a good working knowledge of Microsoft applications are also essential.

The right attitude is just as important to us as the skills and experience you bring. We are looking for a Financial Inclusion Officer who has a strong customer service ethos, will go the extra mile and who is also a team player who can take ownership for resolving issues and meeting our tenants needs.

A driving license and use of a vehicle is essential for this post. The post is also subject to a Disclosure Barring Service (CRB) Check and a renewal check every three years.

If you are passionate about social housing and making a difference and have great organisational and communication skills, then why not apply?

Closing Date for Applications: Midnight Sunday 9 April 2017

Interview Date: Friday 21 April 2017

Newydd Housing Association is an innovative provider of nearly 3,000 high quality, affordable homes to tenants throughout South East and Mid Wales. We are an equal opportunities employer and welcome applications from all sections of the community.