Customer Service Coordinator BLUC46968

Are you looking for an exciting career, with great opportunities and a host of benefits?

Our client is the largest independent fuel and lubricant distributor in the UK, supplying domestic, commercial, agricultural and industrial customers throughout the UK. They pride themselves on delivering outstanding service to all their customers and look for people to join them who are as passionate as they are about what they do!

They are currently looking to recruit a number of highly driven Customer Service Coordinators to join them at their Trafford Park Office.

This is a fantastic opportunity for an individual who thrives on guiding customers through the complete lifecycle, from bringing new customers on board through effective and successful prospecting and pitching to working alongside your dedicated new business development colleague(s) to efficiently manage their account.

Finding potential fuel card customers through the existing database of customers and carrying out brief research of the company prior to making contact, you will send relevant information gained from the call and confirm details of call-back date and time. Keeping the system updated in terms of the information which has been sent out, you will send customers the appropriate application form and act as the main point of contact for any queries or questions they may have.

Previous experience is not essential – all that they ask is that you have a high degree of self-motivation and self-confidence and have the ability to build the appropriate level of professional rapport with customers. Good communication and interpersonal skills are a pre-requisite, as is the ability to handle customer objections assertively.

In return, they can offer you an excellent benefits package which consists of; an uncapped commission structure, a contributory pension scheme, child care vouchers, car leasing through salary sacrifice, ride to work scheme, holiday buy and sell and free on-site parking.

Our client is an Equal Opportunities Employer.

This is a Blue Octopus Recruitment Ltd vacancy who are operating as an employment agency. Once you have clicked to apply for this vacancy, we will then send you more information on the role including a copy of the application form via email