Planning Assistant (Stocktaking Services)

40 hours, Mon-Fri

We are looking for a competent and well-organised Planning Assistant to support the work of our Planning Department in programming country-wide work schedules for our 200 field-based stocktakers.

You will play an integral role in ensuring our field-based operations run efficiently. You will help us in planning and scheduling stocktake and audit dates and generally supporting the department with related administrative duties. You will communicate via phone and email ensuring that all Stocktakers are aware of their schedules and that all pertinent information is shared prior to stocktake dates. Client-side, you will act as the main point of contact for day to day operational queries, so a good level of customer care is essential.

Responsibilities:

1. Help the Work Planning department organise field-based schedules

2. Liaise with stocktakers on availability

3. Act as point of contact for stocktaking clients (at site level)

4. Maximise the utilisation of our workforce across the 7 day week

5. Identify and refer additional service opportunities in addition to stocktaking

Requirements:

Proven admin experience

Demonstrate strong telephone manner, assertiveness and communications skills

Experience using office management systems

Logic and problem solving skills

Strong organisational and planning skills

Proficiency in MS Office and strong level of computer literacy

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