Digital Project Manager

Recruiter
Anonymous
Location
Gloucester
Salary
32000.00 - 35000.00 GBP Annual
Posted
21 Mar 2017
Closes
18 Apr 2017
Contract Type
Permanent
Hours
Full Time
Role: Digital Project Manager
Location: Gloucester
Salary: circa ??35k basic + benefits

Our client is a hugely experienced digital design agency with a 40-year track record of delivering outstanding work that helps build their clients' businesses. Due to their continued growth they are looking to hire an exceptional Digital Project Manager to manage a portfolio of clients, their projects and strategies.

As Digital Project Manager you will manage the delivery of web site, app and digital marketing projects, identify and upsell new services plus develop long-term client relationships. You will also oversee communication with the in-house design teams and be able to select appropriate digital technologies and platforms for clients and advise on the integration between digital platforms / channels.

Scope of the role
??? Manage a portfolio of clients, their projects and strategies, to help achieve their goals and objectives and grow revenue.
??? Understand and select appropriate digital technologies and platforms. Advise on the integration between digital platforms / channels. Be able to communicate this advice with clarity and confidence.
??? Oversee communication between in-house design and development resources to manage the delivery of finished projects (web sites, apps, touch screens, digital marketing etc.) ensuring work is delivered to the highest standard, on time and to budget.
??? Identify and upsell new services to existing clients according to a proactive plan.
??? Build and maintain long-lasting relationships with client senior management and their third party agencies.

Responsibilities
??? To personally manage (with the support of the technical director) projects for a group of clients at various levels, from those requiring simple web sites to those with multiple site networks, multiple media and technology platforms and multiple marketing channels.
??? To meet or exceed annual revenue target for your client portfolio.
??? To maintain monthly client contact to discuss performance, plan new requirements and new opportunities on offer.
??? To respond to enquiries from your client portfolio promptly, handle problems / invoicing issues etc.
??? To prepare clear and concise proposals which address very specifically (and demonstrate understanding of) the issues which affect their clients.

Technical
??? To understand the platforms and technologies used by the client, in particular their features and benefits to enable you to confidently advise your client portfolio.
??? To understand UX, scoping, project management frameworks, user testing and research.
??? To understand the key issues affecting SEO and visibility of web site.
??? To ensure the quality control of all work that is submitted to clients.
??? For clarity, there is no requirement to be able to write code in this role. In essence, you need to be able to 'talk the talk'!

Skills and experience
??? A minimum of 2 years' experience in an agency digital project management / account handling role
??? Specific experience delivering long-term web and app projects.
??? High level customer relationship management skills with a proven ability to develop and maintain long lasting customer relationships.
??? Excellent communication and presentation (oral and written) skills to support generating new business from existing clients.
??? Be a positive thinker, with a can-do attitude