Bodyshop Estimator

Our client is the largest prestige motor group covering Cumbria, the North East, Lancashire and the South of Scotland and has been successfully trading for over 40 years. Privately owned and family run, the company prides itself on its professional yet personal approach in dealing with and supporting its customers and staff, always committed to the communities it serves.

An exciting opportunity has arisen for a Bodyshop Estimator to join the busy team at their Bodyshop, Colne.

The main purpose of the Bodyshop Estimator role is to provide a courteous and efficient estimating service, ensuring a high standard of customer satisfaction.

Duties will include:

* Dealing with all customers in a courteous, helpful and professional manner.

* Providing estimates for the cost of repair work.

* Generating computer based estimates and carrying out vehicles imaging.

* Ensuring all estimates are accurate, comprehensive and competitive.

* Liaising with insurance companies and engineers, resolving all queries promptly and ensuring good working relations.

* Handling customer complaints effectively, referring to management where necessary.

* Liaising with the Parts Department staff on orders and ensuring customers are informed of availability for fitting.

* Handing over vehicles when promised, explaining work and collecting any payments due.

* Maintaining an accurate filing system.

* Attending training courses as required, and keeping abreast of technical developments.

* Observing all relevant Health & Safety procedures.

• Follow up any unconverted estimates and recording results

* Carrying out other duties as required from time to time.

To apply, please send your C.V.