Customer & Sales Advisor - Milton Keynes

Customer & Sales Advisor
Location: Whitespace Yoga & Wellbeing Studio, Milton Keynes

A great opportunity for an energetic, friendly and super organised person to join our exciting team and thriving studio.

Working Hours: Full time incl. regular evenings and weekends
Salary: £16,000 - £18,000, plus benefits package

Why work for us?
We’re a positive and friendly bunch, dedicated to changing lives through wellbeing practices. We encourage personal growth & healthy living with our customers and team, and we get to meet some SUPER interesting people. Our light-filled, beautiful character building in the heart of Stony Stratford offers a great place to work. You get to take your shoes off and wear stretchy pants (if you choose) every day! We offer terrific perks and love to promote from within. There are exciting things happening at Whitespace, come join the team!

About the role.
People are our passion and more than anyone, you’ll be the face of Whitespace. When you join our busy Front of House team, you’ll make every person feel welcomed and a part of our community. We’re looking for a genuine people-person, capable of dealing with issues with tact and diplomacy - all while delivering exceptional service.

Our studio is dynamic and fast-paced, and you’re someone who really thrives in that environment. You enjoy being a part of a friendly, hardworking team - bringing resilience, a solutions-focus and always looking for ways to do things better and faster. Most importantly, you’re driven by making a positive difference in peoples’ lives. This is more than just a job, it’s a passion!

This role involves working shifts, and you will be expected to work weekends, evenings and day times. You’ll receive a good salary plus fantastic benefits including 28 days Holiday, Pension, professional development, free monthly membership and discounts on our workshops and retail offerings. And of course, work alongside a FABULOUS team!

Main tasks include:
• reception duties, managing busy class sign-in periods & handle payments
• knowledgeable about our classes, events and pricing
• actively advise and guide students in finding appropriate classes to meet their personal goals
• handle enquiries and bookings in person, online and by phone
• actively promote and make recommendations on retail items
• administration (filing, spreadsheets, emails)
• additional tasks to support the goals and operational needs of the studio
• keep common & retail areas neat, clean & tidy
• order and maintain studio supplies, receive and organise deliveries
• help coach and support less experienced colleagues

Minimum Requirements
• 2 years customer facing retail and/or customer service experience in a busy environment
• Highly energetic, self-motivated, positive and enthusiastic team player
• Comfortable and effective in a sales environment
• Excellent attention to detail and a LOVE of admin is an absolute must!
• Super organised, able to multi-task and manage workload
• Friendly, people-person and genuine interest in helping people
• Excellent communication skills – written and verbal, with proven ability to build rapport
• Good computers skills, knowledge of MS Office
• Flexible work schedule a must, including overtime for special events as needed
• Willingness to learn, grow, and be coached
• Yoga experience a plus, but not essential. Commitment to attending a class once a week
• Ideally you’re NOT wanting a career as a Yoga Teacher. We’re looking for someone who’s interested in office work with a view to long-term employment.

Please apply online today with your CV and contact details.