French speaking Technical Support Advisor - 5102FR
- Recruiter
- French Selection UK
- Location
- Newark, Nottinghamshire
- Salary
- £16,500 p.a. + benefits
- Posted
- 20 Mar 2017
- Closes
- 17 Apr 2017
- Ref
- 5102FR
- Sectors
- Customer Service & Call Centre, Helpdesk
- Contract Type
- Permanent
- Hours
- Full Time
FRENCH SELECTION UK
French speaking Technical Support Advisor
Call Management, IT. Customer Advisor, Customer Care, Customer Service, Customer Support, Fluent in French, Helpdesk, Software, Technical Support, Troubleshooting
Salary: £16,500 p.a. + benefits
Location: Newark-on-Trent, Nottinghamshire
At commutable distance by car from Mansfield, Nottingham, Newark-on-Trent, Sutton-on-Trent, Lincoln, Grantham, Sleaford,Southwell. Nottinghamshire, Lincolnshire
Ref: 5102FR
**Also suitable for Entry / Graduate Level**
VIEW JOB DESCRIPTION > APPLY NOW:
Please visit the French Selection UK website, vacancies section, search job reference: 5102FR
Applications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants.
The Company:
Our client is a well-established, international manufacturing company leader in its industry
Main duties:
To be responsible for the day-to-day customer care and customer support to French speaking customers
The Role:
- To deal with enquiries on a daily basis via email and over the phone
- To provide an excellent level of customer service
- To ensure resolution of customer problems and transfer to senior technician when necessary
- To accurately update the database and produce quality reports for supervisors
- To gain an excellent understanding of new and existing company products
The candidate:
- Fluent in English & French (Written and spoken) is essential
- Previous experience in Customer Services
- Excellent communication and interpersonal skills
- Able to work as part of a team as well as to take own initiative
- Able to work under pressure in a fast-paced environment
- Proactive and dynamic personality
- IT literate
**Also suitable for Entry / Graduate Level**
The Salary:
£16,500pa + benefits
French Selection UK - The leading recruitment consultancy specialising in the placement of French, German, Spanish, Italian and Russian speaking professionals and executives throughout the United Kingdom.