We are looking for an office assistant to join our small busy office in Paintworks, Bristol.
We sell personalised gifts and stationery through various online channels and also publish greetings cards which we sell to shops.
Your main duties would include processing personalised and shop orders and dealing with customer enquiries both online and on the phone, helping with uploading information to websites and helping out with packing at busy times.
This role would suit a highly organised quick learner with good numeracy, literacy and communication skills. A good understanding of computers is essential as we use several different content management systems, spreadsheets and graphics packages for order processing although full training will be given.
We are looking for someone who is adaptable and flexible and would be happy to pitch in with a range of tasks.
Our office hours are 9-5 with 30 minutes for lunch (37.5 hours per week). In the 4 weeks before to Christmas we get very busy and there would be the opportunity to work overtime. Holiday entitlement is 20 days plus bank holidays.
If you would like to apply for this position please email your CV to email@example.com
More Detailed Job Spec:
Managing orders from customers via several different online systems.
Entering personalised order details into graphics software packages.
Dealing with customer queries both online and on the phone.
Processing orders for greetings cards from trade customers and dealing with queries, sending out catalogues and samples etc.
Updating websites and stock systems with new products and associated data.
Helping will all aspects of running a busy office.
Full training will be given in all of the above.
We have two websites: