Customer Service Executives - DRIVERS ONLY
- Recruiter
- Hollyfield Personnel
- Location
- Leicester
- Salary
- Competitive
- Posted
- 19 Mar 2017
- Closes
- 30 Mar 2017
- Sectors
- Automotive & Driving
- Contract Type
- Permanent
- Hours
- Full Time
Due to year upon year growth our client based in Abbey Park, Stonleigh are looking to recruit a number of Customer Service Executives to join their succsessfull team on a temporay to permanent basis. Preferably drivers! Duties will include Handling a high volume of incoming callsResolve customer issues in a timely mannerInvestigate problems and provide updates to customers in a timely mannerLiaise with internal departmentsWork to company SLA's It is essential that the successful applicant has the following skills and experience: Excellent communication skills (both written and verbal); Be adaptable to change in a growing Business; Ability to solves problems; The ability to handle high volumes of Inbound and Outbound calls; Fantastic negotiation Skills; The ability to be a team player and work under pressure; Be PC literate (experience of Word and Excel); Be an organised individual who can multi task and prioritise all workloads; Have high standards of accuracy and attention to detail; Work in a fast paced and pressurised environment, dealing with a high volume of calls; Be flexible, as the role will require you to work shift patterns between (8am-8pm); After 8 weeks the salary will be GBP16000 +