Internal Sales Person
Our client based in Midsomer Norton supplies a range of systems and products to techie and non-techie people in a wide range of businesses and market sectors. They are now seeking the following person to join the expanding team.
The main part of the job is responding to sales enquires through the complete sales cycle to order closure. There will be some outbound calling / prospecting.
Key working relationships
1 Sales management
2 Operations Director
3 Other members of the Customer Support team
4 Marketing Manager
Key Responsibilities
1 Trialling / qualifying new inboard enquiries to ascertain an initial set of requirements.
2 Understanding and assessing customer needs / pain points and identifying the appropriate solution to satisfy those needs.
3 Giving system demonstrations to prospects via on-line activities and evaluating reactions.
4 Preparing quotations for systems or quoting prices for products using standard sales procedures and tools.
5 Following up on previous contacts with customers and prospects to progress enquiries through the sales cycle.
6 Follow-up activity on existing prospects and outstanding quotes that may have been quoted by others.
7 Closing enquires and obtaining orders.
8 Ensuring that the CRM system is kept up-to-date with customer and prospect contact information.
9 Outbound calling to specific organisations and contacts to establish potential requirements and interest in the company's products and solutions. (This is mainly to investigate the needs of similar organisations in the market sectors served by the company and is in essence prospecting for business).
10 Reporting and completing system records for sales opportunities in terms of quantity, wins and losses in-line with standard processes and tools.
11 Maintaining and developing relationships with key accounts to protect against customer churn and to increase the value of the customer.
12 Feeding back marketing intelligence gained during customer / prospect interactions.
This is a permanent role with a salary of ??18,000 basis with OTE ??30,000. Upon interview stages you will be required to undertake an aptitude test.
Free parking and Pensions is also available. Hours of work are full time Monday to Friday
The main part of the job is responding to sales enquires through the complete sales cycle to order closure. There will be some outbound calling / prospecting.
Key working relationships
1 Sales management
2 Operations Director
3 Other members of the Customer Support team
4 Marketing Manager
Key Responsibilities
1 Trialling / qualifying new inboard enquiries to ascertain an initial set of requirements.
2 Understanding and assessing customer needs / pain points and identifying the appropriate solution to satisfy those needs.
3 Giving system demonstrations to prospects via on-line activities and evaluating reactions.
4 Preparing quotations for systems or quoting prices for products using standard sales procedures and tools.
5 Following up on previous contacts with customers and prospects to progress enquiries through the sales cycle.
6 Follow-up activity on existing prospects and outstanding quotes that may have been quoted by others.
7 Closing enquires and obtaining orders.
8 Ensuring that the CRM system is kept up-to-date with customer and prospect contact information.
9 Outbound calling to specific organisations and contacts to establish potential requirements and interest in the company's products and solutions. (This is mainly to investigate the needs of similar organisations in the market sectors served by the company and is in essence prospecting for business).
10 Reporting and completing system records for sales opportunities in terms of quantity, wins and losses in-line with standard processes and tools.
11 Maintaining and developing relationships with key accounts to protect against customer churn and to increase the value of the customer.
12 Feeding back marketing intelligence gained during customer / prospect interactions.
This is a permanent role with a salary of ??18,000 basis with OTE ??30,000. Upon interview stages you will be required to undertake an aptitude test.
Free parking and Pensions is also available. Hours of work are full time Monday to Friday