Office Administrator (Maternity Cover) - Aldridge

Office Administrator - Maternity Cover
Aldridge West Midlands (WS9 8AE)
£17,000 - £19,000 per annum
Full Time: 8.30am - 4.30pm
Part Time: 10.00am - 3.00pm (Mon - Fri)
Start Date: Immediate

Our client is looking for an Office Administrator on either a part time or full time cover for an initial 6-month contract to cover Maternity Leave, however, with the likelihood of permanent position with the company.

The Role:
The current incumbent spends 50% of the working week carrying out Human Resource duties and 50% in database administration, therefore a knowledge & experience of HR would be advantageous.

The key Database administration duties:

• To administer the company database consisting of over 50,000 customers.
• To ensure that the required data is received from the Sales & Service Collectors on time and in the correct format, updated and returned by email by the required deadline.
• To handle incoming calls from customers & communicate sales requests to the field staff within 4 hours of receipt.
• Perform other Ad Hoc administration duties as and when required.
• Communicate the reporting processes and procedures to all Sales Collectors.
• Report to Sales Manager/MD any Sales Collectors not adhering to reporting procedures.

Additional experience, skills and qualifications of:

• Accountancy qualifications would also be useful in line with the growth of the company.
• Good knowledge of Geography of the UK.
• Project Management skills.

The Candidate:

• You will have excellent numeracy skills in Excel Spreadsheets
• Must have excellent computer literacy with proven proficiency in MS Office
• High level of accuracy, meticulous attention to detail and observant.
• Ability to work within and adhere to tight deadlines
• Results-focused and do whatever it takes to get the job done with a flexible approach to the working day
• Assertive and Strong forward thinking team player.
• Good Organisational skills.
• Good team working skills, but also able to work independently and unsupervised.
• Solid interpersonal skills.
• Excellent written and verbal communication, as well as listening skills.
• Capable to deal with telephone enquiries, some knowledge of customer service principles and practices.
• Someone who likes a challenge, not fazed by last minute changes and able to handle the situation in a calm disposition.