Telesales Consultant

Position Title: Telesales Consultant

Reporting Directly To: Operations & Growth Manager

Salary: £18,000 per annum

Hours: Mon – Friday 9am – 5pm

Holiday: 20 days per year + bank holidays

Skills

Desirable

• Knowledge of marketing principles & strategies
• Knowledge of the credit or construction industry
• Previous telesales experience of selling a service based product

Essential

• Previous telesales experience
• Excellent sales telephone techniques
• Excellent objection handling techniques
• Previous telesales experience of selling a service based product
• Ability to build rapport with all levels of personnel
• Strong influencing / negotiation skills
• Motivated
• Ability to prioritise work
• ‘Can do’ enthusiastic attitude to work
• Excellent written communication skills

The Telesales Consultant performs a key function within Top Service’s growth plans. The purpose of the position is to increase the customer base, particularly through outbound calls to prospective business customers. The Telesales Consultant will represent Top Service Ltd and will have a comprehensive understanding of the services being offered.

Using excellent telephone skills the Telesales Consultant will qualify prospective customer needs, articulate appropriate solutions and ultimately meet sales targets.

Critical to the success of this position is the activity based phone calls that will showcase the value and benefits of Top Service’s offering ensuring calls are both effective in addressing the prospective customers needs. The Telesales Consultant will be required to develop and qualify both leads coming into the business and leads created through their own means.

The Telesales Consultant will have the ability to provide high quality and targeted demonstrations of Top Service’s offering over the phone using the company website.

Both prospective and customer information must be accurately recorded into the customer database for tracking purposes.

Please click apply to email.